Sukhman Bajwa
Calgary
Summary
Dynamic professional with a proven track record at The Brick, excelling in customer service and inventory management. Demonstrated ability to enhance customer satisfaction and streamline operations, fostering team collaboration and a positive work environment. Skilled in cash handling and effective communication, achieving significant improvements in efficiency and customer loyalty.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
Work History
Sales Associate
The Brick
06.2023 - 04.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Warehouse Worker
The Brick
06.2023 - 04.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Operations Assistant
The Brick
06.2023 - 04.2025
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
- Improved team morale and motivation by organizing regular feedback sessions and recognizing outstanding performances.
Education
High School Diploma -
Mountain View Academy
06-2023
Skills
- Customer service
- Packaging and labeling
- Positive attitude
- Teamwork and collaboration
- Professional and friendly
- Time management
- Self-motivated and disciplined
- Customer support
- Cleaning and organizing
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Clear communication
- Reliable and punctual
- Cash handling
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
The Brick
06.2023 - 04.2025
Warehouse Worker
The Brick
06.2023 - 04.2025
Operations Assistant
The Brick
06.2023 - 04.2025
High School Diploma -
Mountain View Academy
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