Sukhleen Kaur
Edmonton,AB
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Leader
McDonalds
Edmonton, AB
06.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
- Reduced food waste by effectively managing inventory levels and kitchen supplies.
Sales Manager
Burger King
Edmonton, AB
01.2021 - 07.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
Business Administration - Accounting And Finance
NorQuest College
Edmonton, ABHigh School Diploma -
Little Flower Convent Senior Secondary School
Punjab, India04.2021
Skills
- Sales strategy
- Good communication skills
- Team Work Scheduling
- Cash Flow Management
- Programming Languages
- Problem Identification
Accomplishments
Activities & Honors
• Volunteered in public rally for voting awareness.
• Volunteered in assembly for sustainability.
Languages
English
Full Professional
French
Limited Working
Certification
•Vedic Maths and abacus certification
• GKT Certified
Timeline
Team Leader
McDonalds
06.2023 - Current
Sales Manager
Burger King
01.2021 - 07.2023
Business Administration - Accounting And Finance
NorQuest College
High School Diploma -
Little Flower Convent Senior Secondary School