SUKHJOT SINGH
Winnipeg,MB
Summary
A dedicated and friendly customer service expert who can identify customers' needs and recommend the right products and solutions. Enjoys working in a fast paced environment with a strong motivation to deepen understanding and continuously improve.
Overview
2
2
years of professional experience
Work History
TUTOR
D.P.S Public Senior Secondary School
- Promoted digital literacy among students by incorporating relevant online resources into lesson plans and activities
- Organized workshops for parents to help them better understand how they can support their children's learning at home using computers and other digital tools
- Developed interactive presentations that simplified complex topics, making them more accessible for all learners regardless of their prior knowledge or skills level.
OFFICE ADMINISTRATOR
Oxford Institute Of Education
06.2023 - 03.2024
- Prepared payroll for staff members
- Interacted with customers by phone, email, or in-person to provide information
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Maintained electronic and paper filing systems for easy retrieval of information.
Customer Care Executive
GoDaddy
08.2023 - 12.2023
- Enhanced brand loyalty by providing exceptional customer service through active listening and problem-solving
- Developed and implemented customer service policies and procedures
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
INTERSHIP IN OPERATIONAL DEPARTMENT
Godrej Agrovert
06.2022 - 07.2022
- Assessment of financial reports with seniors
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Contributed to a positive work environment by fostering collaboration among colleagues through team-building activities and open discussions.
Education
Applied Business Analysis -
University of Manitoba
Winnipeg, MB01.2025
BBA -
Mata Gujri College
Fatehgarh Sahib, India01.2023
Senior Secondary Education -
DPS - Kheri Naudh Singh
Fatehgarh Sahib, India01.2019
Skills
- Excellent organization and coordination skills
- Strong critical thinking skills that aid in identifying and preventing problems
- Patient and empathetic, ensuring clear understanding of customer needs
- Physically fit Can work effectively for long hours
- Fast learner who picks up new skills quickly
- Experienced in using computers, with strong proficiency in Microsoft Excel
Accomplishments
- Received first position in the senior secondary examination at school level.
- Received first position in every semester in my college and became the class representative on the behalf of the management department.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Customer Care Executive
GoDaddy
08.2023 - 12.2023
OFFICE ADMINISTRATOR
Oxford Institute Of Education
06.2023 - 03.2024
INTERSHIP IN OPERATIONAL DEPARTMENT
Godrej Agrovert
06.2022 - 07.2022
TUTOR
D.P.S Public Senior Secondary School
Applied Business Analysis -
University of Manitoba
BBA -
Mata Gujri College
Senior Secondary Education -
DPS - Kheri Naudh Singh
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