Sukhjitkaur Gill
Timmins
Summary
Looking to obtain a position at a company where one can maximize Human Service experience, service planning, case management, and supervision skills. A performance driven, highly responsible person who will be dedicated to the position. Detail-oriented administrative professional with a robust background in customer service and operational support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Residential Counselor
Community Living
06.2024 - Current
- Experienced Residential Counselor providing direct support to individuals with developmental disabilities, fostering independence, and promoting inclusion through person-centered planning.
- Passport Worker assisting individuals in accessing community services, developing life skills, and engaging in meaningful activities while ensuring their safety, well-being, and social integration.
- Skilled in Personal Care & Behavioral Support, offering assistance with hygiene, daily living tasks, and implementing support strategies to manage behavioral challenges effectively.
Cloud Communication Agent
Blueocean Contact Center
03.2021 - 05.2024
- Developed strong communication skills while managing stakeholder engagements and delivering timely updates
- Ensured operational efficiency and customer satisfaction through the management of cloud-based applications
- Implemented protocols for emergency communications and routine upgrades
Healthcare Support
Perfect Support Inc
01.2020 - 01.2021
- Provided structure, emotional support, and personal care for chronic ill clients
- Assisted residents with daily living activities and medication compliance
- Promoted healthy socialization and interaction for residents among peers
- Monitor, reinforce, and assisted residents to follow through individual service plans
Education
Practical Nursing
Northern College of Applied Arts And Technology
Timmins, ON04-2026
Diploma - Computer Programmer
Sheridan Institute of Technology And Advanced Learning
Brampton, ON04.2020
Skills
- Managing email communications
- Residential treatment plans
- Attention to detail
- Organizational skills
- Verbal and written communication
- Customer service excellence
- Relationship-building skills
Certification
First aid and CPR
CPI
Class G drivers licence
Timeline
Residential Counselor
Community Living
06.2024 - Current
Cloud Communication Agent
Blueocean Contact Center
03.2021 - 05.2024
Healthcare Support
Perfect Support Inc
01.2020 - 01.2021
Practical Nursing
Northern College of Applied Arts And Technology
Diploma - Computer Programmer
Sheridan Institute of Technology And Advanced Learning
Similar Profiles
Harmanpreet SinghHarmanpreet Singh
Residential Counselor Assistance at Community LivingResidential Counselor Assistance at Community Living
REXFORD AMANKWAHREXFORD AMANKWAH
Direct Support Worker at Community livingDirect Support Worker at Community living
Enilda GoncalvesEnilda Goncalves
Community Support Worker at Community LivingCommunity Support Worker at Community Living