Sukhjitkaur Bamrah
Mississauga,ON
Summary
Experienced in customer service and sales, with a proven ability to enhance customer satisfaction and drive sales growth. Skilled in managing merchandise, handling transactions, and resolving customer issues efficiently. Passionate about delivering exceptional service and working collaboratively within a team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Food Service Manager
Lahori Twist. (Canada)
Etobicoke, Ontario
01.2024 - Current
- Provided customer service by greeting and assisting customers, managing cash transactions, and quickly resolving any issues
- Managed inventory levels, ordering supplies as needed to maintain stock.
- Created menus that incorporated seasonal ingredients while adhering to budgetary constraints.
- Sustained a clean work environment, offered comprehensive product knowledge, and demonstrated excellent team collaboration.
- Coordinated catering services for special events within the facility.
Sales Associate
Big Bazaar
Mumbai, India
08.2018 - 09.2023
- Assisted customers in selecting products and answering inquiries to deliver exceptional customer service.
- Operated cash registers, accurately handling various payment methods including cash, credit, and debit transactions.
- Ensured shelves were organized and stocked in accordance with store policies to showcase merchandise effectively
- Maintained accurate inventory records through monitoring stock levels and conducting routine audits
- Handled customer complaints in a professional manner.
Cashier
Reliance SMART
Mumbai, India
09.2016 - 06.2018
- Issued accurate receipts and maintained an error-free transaction record.
- Executed accurate and trustworthy cash handling duties
- Delivered superior customer support by promptly responding to questions and successfully resolving concerns.
- Balanced daily transactions on a computerized point-of-sale system.
Education
Graduate Certificate - Project Management
Algoma University
true07.2025
Master’s in Commerce - Management
Mumbai University
Mumbai, India01-2018
Bachelor’s in Management Studies - Management
Mumbai University
Mumbai, India01-2016
Skills
- Customer Service
- MS Office
- Effective Communication
- Collaboration and Teamwork
- Sales and Merchandising
- Cash Handling
- Problem-Solving
- Adaptability
Languages
English
Professional
Punjabi
Native/ Bilingual
Hindi
Full Professional
Certification
- Smart Serve - Valid till 2029
Availability
Full-Time till December 2024
Monday - Sunday: Open Anytime
Timeline
Food Service Manager
Lahori Twist. (Canada)
01.2024 - Current
Sales Associate
Big Bazaar
08.2018 - 09.2023
Cashier
Reliance SMART
09.2016 - 06.2018
Graduate Certificate - Project Management
Algoma University
Master’s in Commerce - Management
Mumbai University
Bachelor’s in Management Studies - Management
Mumbai University
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