Sukhjit Singh
Toronto,Canada
Summary
Results-driven Account Supervisor with over three years of experience in managing client relationships, driving marketing campaign strategies, and delivering exceptional results. Proven track record in project management, team leadership, and delivering multi-channel marketing communications. Eager to contribute to DEPT's mission of creating emotive, conversion-focused campaigns and shaping new behaviors for clients like eBay, Ancestry, and Walmart.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Campaign Manager
Wubba Lubba Dub Dub Pvt. Ltd.
11.2021 - 12.2022
- Developed a custom CRM tool to manage campaigns, eliminating dependencies on WhatsApp groups and boosting efficiency by 40%
- Directed briefs from inception to completion, liaising with clients and setting clear expectations, resulting in an 80% client retention rate and ensuring timely delivery across multiple campaigns
- Established reporting metrics and a success scale for campaigns, restructured company departments and divisions, implemented SOPs for daily operations, and spearheaded recruitment efforts to expand the team from 35 to 250 members by Dec 2022
- Evaluated campaign results using the custom CRM tool, driving strategic changes that enhanced campaign performance
- Secured renewals for digital marketing campaigns worth $50,000 to $90,000 annually, significantly contributing to revenue growth.
Campaign Manager
Wubba Lubba Dub Dub Pvt. Ltd.
05.2020 - 11.2021
- Built a network of vendors in the industry that scaled profits by 30% and improved project quality by 20%
- Negotiated and established retainer rates for vendors, providing them with regular business and driving growth for both the company and the vendors
- Built strong, trusted relationships with clients, acting as a point of contact and strategic advisor
- Achieved a 90% success rate in meeting project and account goals, supporting operations teams in implementing CMS
- Provided guidance and support to social media coordinators to ensure client goals were met.
Assistant Manager
ASSAR
08.2019 - 05.2020
- Managed daily social media activities, including content creation, scheduling, and performance tracking
- Coordinated event management tasks, ensuring effective communication and promotion through social media channels
- Utilized design platforms like Canva and Photoshop to create engaging social media content
- Collaborated with cross-functional teams to align digital initiatives with organizational goals.
Education
Post Graduate Diploma - Project Management and Business Analytics
Conestoga College
Kitchener, Ontario04.2024
Bachelor's in Technology - Information Technology
Hindustan Institute of Tech And Sciences
Chennai, India07.2019
Skills
- PPC Campaigns
- CRM Management
- Conversion Optimization
- Content Development
- Creative Direction
- Schedule Management
- Campaign support
- Budget Management
- Persuasive communication style
- Branding strategy development
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Time Management
- Problem-solving abilities
- Multitasking
- Organizational Skills
- Adaptability and Flexibility
Certification
- Social Media Management with Hubspot, Udemy, 03/2020
- Project Management, Conestoga College, 04/2024
Timeline
Senior Campaign Manager
Wubba Lubba Dub Dub Pvt. Ltd.
11.2021 - 12.2022
Campaign Manager
Wubba Lubba Dub Dub Pvt. Ltd.
05.2020 - 11.2021
Assistant Manager
ASSAR
08.2019 - 05.2020
Post Graduate Diploma - Project Management and Business Analytics
Conestoga College
Bachelor's in Technology - Information Technology
Hindustan Institute of Tech And Sciences
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