SUPARSHNA SEWPAL
Charlottetown
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Luxury Sales Consultant
Accor GRC
10.2023 - Current
- Managed client database efficiently, utilizing CRS Opera and RESAweb tools to track customer preferences and personalize future interactions.
- Achieved consistent sales growth by cultivating strong relationships with clients and understanding their preferences.
- Demonstrated refined interpersonal skills when dealing with diverse clientele, fostering long-term relationships built on trust and mutual respect.
- Exceeded sales targets by employing persuasive techniques and demonstrating a deep understanding of luxury products.
Sales Associate Team Leader
Northern Reflections
09.2023 - Current
- Promoted offerings by expression passion for company brand, products, services and solutions to customers.
- Conducted regular meetings with the team to review progress against goals, address challenges, and celebrate successes together.
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Logged reports, expenses, receipts, and sales in company database.
- Used POS system to process sales, returns, online orders, and gift card activations.
Manager
Taste of India Restaurant
06.2021 - 06.2023
- Maintained high performance levels by successfully training, monitoring, and motivating shift employees.
- Prepared bills for food, using cash registers, calculators, or adding machines, and accepted payment or made change.
- Boosted team performance by training and mentoring new employees.
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Bilingual Team Lead/ Floor Support
ADVANTAGE COMMUNICATIONS INC
11.2020 - 11.2022
- Manage and direct the daily activities and long-term success of Representatives through coaching, training, professional development, and performance management
- Interacts and assists with other team leads on the team and various support functions, including Quality, Tech Leads
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Bachelor of Arts (B.A - Economics
University of Prince EdwardIsland, Charlottetown
HIGH SCHOOL DIPLOMA - Economics
Hindu Girls College
Skills
- Management skills
- Problem-solving skills
- Minded in data entry
- Excellent in using CRS Opera, Pos system and RESAweb
- Strong communication
- Schedule management
- E-Commerce Strategy
- Strategic Planning
Languages
French
Native or Bilingual
Hindi
Native or Bilingual
English
Native or Bilingual
Certification
CPR and First Aid
Timeline
Luxury Sales Consultant
Accor GRC
10.2023 - Current
Sales Associate Team Leader
Northern Reflections
09.2023 - Current
Manager
Taste of India Restaurant
06.2021 - 06.2023
Bilingual Team Lead/ Floor Support
ADVANTAGE COMMUNICATIONS INC
11.2020 - 11.2022
Bachelor of Arts (B.A - Economics
University of Prince EdwardIsland, Charlottetown
HIGH SCHOOL DIPLOMA - Economics
Hindu Girls College
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