Sukhjit Sekhon
Mississauga,Canada
Summary
Excellent reputation for resolving problems and improving customer satisfaction. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Brand Ambassador
Embre
Mississauga, ON
07.2022 - Current
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Showed understanding of customer's personal style and preferences when offering product advice.
Brand Ambassador
Mosia Marketing
Mississauga, ON
12.2017 - 12.2021
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Showed understanding of customer's personal style and preferences when offering product advice.
Customer Service Representative
LCBO
Mississauga, ON
11.2015 - 11.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Associate of Applied Science - Social Service Worker
Sheridan College
Oakville05.2015
Skills
- Interdisciplinary Care
- Social Justice
- Client Requirements
- Companionship and Emotional Support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The opposite of a true statement is a false statement, but the opposite of a profound truth may well be another profound truth.
Niels Bohr
Timeline
Brand Ambassador
Embre
07.2022 - Current
Brand Ambassador
Mosia Marketing
12.2017 - 12.2021
Customer Service Representative
LCBO
11.2015 - 11.2017
Associate of Applied Science - Social Service Worker
Sheridan College
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