Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
3
3
years of professional experience
Work History
Receptionist
Owls hostel Ribeiro, Portugal
Porto , Douro Litoral
08.2024 - 01.2025
Checking of all customers
Coordinated with vendors for repairs and maintenance of office equipment.
Greeted visitors and provided them with assistance.
Performed data entry tasks into various computer systems accurately and promptly.
Maintained a neat reception area by organizing materials and tidying up furniture.
Monitored office supplies inventory and placed orders when necessary.
Provided excellent customer service at all times while interacting with both internal and external customers.
Scheduled appointments for clients, customers, and other visitors.
Updated daily log book with information about visitors entering the premises.
Verified visitors' identification cards before allowing access to the building.
Food Delivery Driver
Uber Eats
Porto, Douro Litoral
10.2023 - 05.2024
Checked orders before delivery for accurate quantities and charges
Communicated with customers regarding product availability or delays in delivery schedules
Provided excellent customer service and maintained a positive attitude while delivering food items to customers in a timely manner
Cook assistance and Server
Porto Restaurant (AVO MERIA)
Porto, Douro Litoral
01.2022 - 01.2023
Determined meal prices based on calculations of ingredient prices
Adhered to safety protocols at all times while preparing meals for customers
Observed proper plate presentation and garnish setup to meet plating requirements
Developed creative garnishes and presentations to enhance customer experiences
Assisted with food prep tasks, maximizing downtime during off-peak periods