Sukhjinder Singh
Brampton,ON
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
Office Manager
Asmiara Wireless Solutions
02.2023 - Current
- Review, evaluate and implement new administrative procedures.
- Establish work priorities and ensure procedures are followed and deadlines are met.
- lineup work flow for the sales team.
- to check if the installations are completed or not.
- assist in preparation of operation budgets and maintain inventory.
- paperwork for sales agent and repair.
- oversee and co-ordinate office administrative procedures.
Senior Manager
Punjab And Sind Bank
06.2019 - 01.2023
- Provided strong leadership to enhance team productivity and morale.
- As a team leader, he along with his team task is to achieve loan targets in all segments.
- As credit analyst his job is assessing whether applicant qualify for loan based on the information they have provided in loan application by individual and corporate borrower.
- As a credit Incharge and part of Zonal Office Credit committee his responsibilities is to analyze financials of firm/individuals, Legal Search Report of property and Valuation Report related to property offered as collateral security and arrive at suitable decision.
- Processes analyze and verify submitted individual credit and income documents to arrive at decision.
- Carefully analyze documents submitted by branch with loan proposal and inform branch of missing documents.
- To make database of all borrowers and ensure that renewal/reviewal process completed in time as per bank guidelines.
- Provide expert advice to branch managers of 74 branches under zonal office, Jalandhar on various loan guideline issued by Head office Credit Department.
- He is part of interviewing team for appointment of Direct Selling Agents to be recruited for outsourcing loan proposals.
- He is responsible for organizing various loan fairs, customer meets to publicize bank loan products.
Manager
Punjab And Sind Bank
06.2014 - 06.2019
- Successfully headed small, big , large and extra-large branches at various parts of India.
- Planning and development to achieve corporate goals in deposits, advances, insurance and government business.
- Effective control on quality of advances at all stages including pre-sanction, documentation and post sanction.
- To supervise the proper upkeep and cleanliness of branch premises, providing the basic amenities and conveniences for public and staff.
- To constantly monitor the quality of services being rendered to customers by arranging customer service meetings at least once in a month. This also includes immediately responding to any complaint and overall creating friendly and positive atmosphere in the branch.
- To provide the entire ADC (alternate delivery product) to eligible customers and promote cash less banking. Safety awareness meetings and seminars to be conducted to educate customers how to use these products and what are various precautions to be kept in mind.
Probationary Officer
Punjab And Sind Bank
06.2011 - 06.2014
- Executed customer’s transactions including deposits, withdrawals and cheque.
- Provide information to the customers about various bank products.
- Create customers profile in core banking solutions.
- Maintained friendly and professionally customer interaction.
- Maintain ledger balance and prepare tax and other statements for onward Submission to head office.
- Cash management, processed and exchange soiled currency note.
Education
Master of Science - Maths
Khalsa College
Jalandhar09.2005
Bachelor of Science - Science
Regional Institute Of Education
Ajmer07.2003
Skills
- work force management
- Team Supervision
- Leadership
- Customer services
- database management
- inventory control
- Documentation and control
- financial tracking
Languages
English
Full Professional
Punjabi
Limited Working
Timeline
Office Manager
Asmiara Wireless Solutions
02.2023 - Current
Senior Manager
Punjab And Sind Bank
06.2019 - 01.2023
Manager
Punjab And Sind Bank
06.2014 - 06.2019
Probationary Officer
Punjab And Sind Bank
06.2011 - 06.2014
Master of Science - Maths
Khalsa College
Bachelor of Science - Science
Regional Institute Of Education