Sukhjeet Kaur
Squamish,BC
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Manager
Walmart
Squamish, BC
07.2023 - Current
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Developed policies and procedures related to customer service operations.
- Liaised with other departments such as marketing, sales, IT to ensure smooth functioning of all activities related to customer service operations.
Early Childhood Educator Assistant
Pemberton children’s centre
Pemberton , British Columbia
08.2023 - 08.2024
- Assisted in maintaining accurate records of attendance, developmental milestones.
- Developed lesson plans that incorporate age-appropriate activities for pre-school aged children.
- Prepared snacks and meals for the children according to dietary guidelines.
Supervisor
Subway
Squamish, BC
08.2022 - 07.2023
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
Cashier
Esso
Barriere, BC
02.2022 - 07.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes.
Karahi Point Restaurant
North York, ON
08.2021 - 12.2021
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Bussed and reset tables to keep dining room and work areas clean.
Education
Diploma - Hospitality And Tourism Management
Cambrian College of Applied Arts And Technology
Brampton, ON12.2021
Skills
- Experience in Leadership
- Friendly, Positive Attitude
- Active Listening
- Problem Resolution
- Flexible Schedule
Certification
Security Guard License January 2021 to Present LANGUAGES English Professional WorkingScanned with CamScanner
- First Aid/CPR
- Early childhood education assistant license
Timeline
Early Childhood Educator Assistant
Pemberton children’s centre
08.2023 - 08.2024
Customer Service Manager
Walmart
07.2023 - Current
Supervisor
Subway
08.2022 - 07.2023
Cashier
Esso
02.2022 - 07.2022
Karahi Point Restaurant
08.2021 - 12.2021
Diploma - Hospitality And Tourism Management
Cambrian College of Applied Arts And Technology