Sukhjeet Kaur
Brampton,ON
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Central Bank of India
03.2018 - 04.2022
- Achieved a 75% improvement in operational efficiency through strategic optimization of opening and closing activities.
- Elevated client satisfaction by 80% through the implementation of customer service initiatives, ensuring the consistent delivery of courteous and professional interactions.
- Spearheaded a successful teller function overhaul, resulting in a 94% increase in accuracy for ATM balancing and customer service activities.
- Implemented proactive measures that led to a 55% reduction in cash intake and deposit discrepancies, enhancing overall financial accuracy and compliance.
Clerk
Punjab National Bank
08.2017 - 03.2018
- Enhanced operational efficiency by 77% through meticulous data entry and document management, ensuring accurate and streamlined day-to-day banking activities
- Boosted customer engagement by 85% through effective communication via phone, email, and in-person interactions, providing timely and relevant information.
- Validated transactions, product orders, and shipping information with a high degree of accuracy, contributing to a 98% error-free record in database entries and reports.
Education
Graduate Certificate - Human Resources And Business Management
Algoma University
Brampton, ON12.2024
Bachelor of Technology - Computer Science
Punjabi University
Patiala, Punjab06.2015
Skills
- Problem solving
- Attention to detail
- Effective Communication
- Cash handling expertise
- POS System proficiency
- Customer Engagement
- Inventory Tracking
- Strong analytical skills
- Cashier experience
- Computer Proficiency
- Time Management
- Teamwork and Collaboration
- Customer service-focused
- Building Customer Loyalty
- Product Promotion
- Numeracy skills
Timeline
Assistant Manager
Central Bank of India
03.2018 - 04.2022
Clerk
Punjab National Bank
08.2017 - 03.2018
Graduate Certificate - Human Resources And Business Management
Algoma University
Bachelor of Technology - Computer Science
Punjabi University
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