- Supporting STEM education initiatives and mentorship programs
- Blockchain Technology and Cryptocurrency
- Design and Build Websites
- Artificial Intelligence (AI) and Machine Learning
Sukhmani sukhmani
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Language
Work History
Immigration Administrative assistant
Multi Immigration-Edmonton
05.2024
- Basically, deals with visitor visa files
- Filling data of the clients
- Invitation letters
- Sending emails to clients and greeting them
- Assist in the preparation of immigration applications for a wide range of clients
- Organize clients file electronically
- Maintain contact with the clients to keep them updated on their files
- Communicating with clients through emails and calls to keep in touch regarding their immigration process
- Ability to communicate in writing via email, memos, letters
- Clear and effective verbal and written communication skills
- Excellent organizational skills and attention to detail
- Positive attitude, creative outlook, and resourceful nature
- Ability to take initiative and work independently
- Ability to take ownership of tasks and follow them through to resolution
- Capable of working under pressure with an objective to achieve the given target.
- Excellent customer-focused attitude with the ability to build collaborative working relationships and commitment to providing extraordinary service to clients
- A demonstrated, reliable worth ethic with the ability to manage multiple, competing priorities
- Problem solving, critical thinking and research skills are mandatory
Bayshore Home Health- Government branch
06.2024 - 08.2024
- Handle and document prospective client inquiries regarding requests for care and service
- Assess client service needs in consultation with the Supervisors; schedule licensed and unlicensed employees for care and service assignments such that there is an appropriate match between the client's needs and the qualifications, skills and abilities of Field employees; promote consistency of caregiver assignments and coordination of services.
- Reports and collaborates with other Case Managers, funder or government programs required.
- Notify clients and Field employees regarding initial and ongoing schedules.
- Complete data entry and maintain accurate current scheduling documentation.
- Assist with training and mentoring of new staff.
- Assist with the supervision, recruitment and orientation of field employees as requested.
- Participate in client satisfaction initiatives.
- Handle and document client connects and complaints in timely manner and as appropriate, notify the Supervisors; maintain appropriate documentation.
- Market and promote Bayshore Home Health in keeping with the individual Branch Office Sales and Marketing Plan.
- Participate in ongoing internal and/or external continuing education activities.
- Adhere to Bayshore Policies and Procedures.
- Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System
- Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
- Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
- Complete other tasks as requested.
Cashier
Dollarama- Leduc
01.2024 - 03.2024
- Handle cash, credit, or check transactions with customers
- Scan goods and collect payments
- Ensure pricing is correct
- Issue change, receipts, refunds, or tickets
- Redeem stamps and coupons
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Make sales referrals, cross-sell products, and introduce new ones
- Resolve customer complaints, guide them, and provide relevant information
- Bag items carefully
- Greet customers when entering or leaving establishment
- Maintain clean and tidy checkout areas
- Keep reports of transactions.
Line lead
Hello fresh - Brampton
09.2023 - 12.2023
- Preparing work schedules and assigning workers production line tasks.
- Evaluating incoming orders and setting up the production line accordingly.
- Optimizing production line efficiency by monitoring productivity and quality.
- Identifying and resolving production line problems in a timely manner.
- Performing recordkeeping tasks, including inventory management and order tracking.
- Training and supervising new production line workers.
- Collaborating with other departments to ensure that orders are completed on time.
- Maintaining a fully operational, safe, and tidy work environment.
- Ensuring compliance with company policies and industry regulations.
Ielts trainer/Administrative Assistant
Macro Global Ielts Institute
01.2019 - 10.2019
- Handling incoming calls and other communications.
- Managing filing system.
- Greeting clients and visitors as needed.
- Taking calls
- Talking with customers
- Updating paperwork, maintaining documents and word processing.
- Schedule and plan meetings and appointments.
- Welcoming visitors and directing them to the relevant office/personnel.
- Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations.
- Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings.
- Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking.
- Maintaining general office files, including job files, vendor files, and other files related to the company's operations.
- Overseeing the maintenance of office facilities, and equipment.
- Performing other relevant duties when needed.
Ielts trainer /front desk/ office Admin
Arson Ielts Institute - Jagraon
02.2017 - 03.2018
- Training IELTS students to acquire their respective scores and develop excellent service.
- Excellent knowledge on the subject assigned to teach and ensure students' participation
- Understand all areas of the course syllabus provided and self updating on the latest exam trends.
- Use various skills of teaching to engage students to achieve expected results.
- Ability to communicate effectively with students of all age groups and social backgrounds.
- Responsible for discipline decorum;
- Conduct extra troubleshooting sessions for students.
- Checking notebooks, assignments.
- Teaching IELTS including spoken English to the students.
- Making teaching plans for the IELTS Program.
- Regular feedback one to one discussion to assess needs of students.
- Basic administration, such as keeping student registers and attendance records.
Education
Business Administration - ACCOUNTING
LOYALIST COLLEGE
Belleville, Canada04.2024
Bachelors - ARTS
Punjab University
CHANDIGARH01.2023
Skills
- Google Docs, Microsoft Office
- Administrative skills
- Proficient in various software and hardware programming languages, like JAVA, C, C
- Operations Analysis
- Organizational Skills
- Time Management
- Reports and records
- Invoices
- Charts, tables, graph, and diagram
Profile
- Detail oriented & exceptional time management skills.
- Experience in customer service and administration.
- Knowledge of computer software, hardware, window server, desktop products and Microsoft office.
- Demonstrate exceptional problem-solving and active listening skills.
- Effectively work with a team towards a common goal with a positive attitude.
- Effectively keep the track of the work performance of the employees.
- Client Focus and customer-oriented attitude to fulfill the customer and client's needs and requests.
- Proficient in both the forms of communication, Written and oral. Timely organized and managed to accomplish the tasks on time and within deadline.
- Dedicated worker with excellent communication, time management and computer skills.
Affiliations
- Association of Health Care Administrative Assistants (AHCAA)
- Member, International Association of Administrative Professionals (IAAP)
- National Association of Social Workers
- American Institute of Certified Public Accountants
Interests
Timeline
Bayshore Home Health- Government branch
06.2024 - 08.2024
Immigration Administrative assistant
Multi Immigration-Edmonton
05.2024
Cashier
Dollarama- Leduc
01.2024 - 03.2024
Line lead
Hello fresh - Brampton
09.2023 - 12.2023
Ielts trainer/Administrative Assistant
Macro Global Ielts Institute
01.2019 - 10.2019
Ielts trainer /front desk/ office Admin
Arson Ielts Institute - Jagraon
02.2017 - 03.2018
Business Administration - ACCOUNTING
LOYALIST COLLEGE
Bachelors - ARTS
Punjab University
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