Sukhdeep Kaur Mann
Brampton,ON
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Emergency Room Registered Nurse
Southlake Regional Health Centre
05.2024 - Current
- Enhanced patient care by conducting thorough assessments and promptly addressing critical needs.
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
- Collaborated with multidisciplinary teams for optimal patient outcomes during high-stress situations.
- Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
- Reduced wait times by swiftly completing documentation and communicating effectively with medical staff.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Cared for as many as Number patients each day, quickly identifying concerns, controlling symptoms and providing expert emergency care.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Monitored patient reactions after administering medications and IV therapies.
- Evaluated patient histories, complaints, and current symptoms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Investigated and resolved issues affecting hospital operations and patient care.
Registered Nurse
Hawthrone Retirement Home
04.2024 - 05.2024
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Prevented spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Promoted culture of safety within healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Registered Nurse
Hartej Hospital
10.2023 - 02.2024
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Managed patients recovering from medical or surgical procedures.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Recorded details regarding therapies to keep patient charts updated.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Audited charts and reviewed clinical documents to verify accuracy.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Medical Office Assistant
Mountain View Medical Center
09.2020 - 09.2023
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Obtained client medical history, medication information, symptoms, and allergies.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Verified patient insurance coverage and collected required co-payments.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Completed EKGs and other tests based on patient presentation in office.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Built strong relationships with patients through effective communication skills that foster trust in clinic's commitment to quality care.
Medical Office Assistant
Royal West Medical Centre
06.2019 - 09.2020
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered phone calls and messages for physician medical facility, scheduling appointments, and handling patient inquiries.
- Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
Nursing Supervisor
Hartej Hospital
02.2016 - 07.2017
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Spearheaded quality improvement projects to enhance clinical outcomes while maintaining cost-effectiveness in care delivery.
- Developed strategy to target nursing and patient satisfaction issues, improve response, and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Educated patients and families on treatment procedures and answered questions for thorough home care plans.
- Reduced medication errors by establishing a thorough double-checking system for medication administration.
- Prevented burnout among nursing staff by promoting a healthy work-life balance and recognizing outstanding performances regularly.
Education
Nursing Leadership And Management - Nursing
Seneca College of Applied Arts And Technology
North York, ON08.2018
Master Of Obstetrics And Gynaecology Nursing - Nursing
Baba Farid University And Healthcare Sciences
Punjab 09.2014
Bachelor Of Nursing - Nursing
Baba Farid University of Health Sciences
Punjab 10.2011
Skills
- Proper catheter insertion/removal
- IV setup
- Direct Patient Care
- Delegation and Motivation
- Appointment Scheduling
- Monitoring Vital Signs
- Care Plan Development
Languages
English
Professional Working
Certification
Registered Nurse
Timeline
Emergency Room Registered Nurse
Southlake Regional Health Centre
05.2024 - Current
Registered Nurse
Hawthrone Retirement Home
04.2024 - 05.2024
Registered Nurse
Hartej Hospital
10.2023 - 02.2024
Medical Office Assistant
Mountain View Medical Center
09.2020 - 09.2023
Medical Office Assistant
Royal West Medical Centre
06.2019 - 09.2020
Nursing Supervisor
Hartej Hospital
02.2016 - 07.2017
Nursing Leadership And Management - Nursing
Seneca College of Applied Arts And Technology
Master Of Obstetrics And Gynaecology Nursing - Nursing
Baba Farid University And Healthcare Sciences
Bachelor Of Nursing - Nursing
Baba Farid University of Health Sciences
Registered Nurse
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