Sukhdeep Sroay
Brampton,ON
Summary
Proven sales associate with a track record of enhancing customer satisfaction and boosting sales through exceptional service and relationship building. Excelled in cash handling and problem-solving at HOCO, demonstrating strong teamwork and collaboration skills. Achieved significant improvements in store performance by leveraging sales expertise and customer service skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
HOCO
04.2023 - 07.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Cashier
Taco Bell
01.2022 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Answered questions about store policies and addressed customer concerns.
Education
Community Mental Health - Nursing
Niagara College
Welland, ON09.2022
Palliative Care - Nursing
Niagara College
Welland, ON08.2021
Bachelor Of Science In Nursing - Nursing
SKSS College of Nursing
India06.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Cash Handling
- Verbal/written communication
- Sales expertise
- Product Sales
- Meeting deadlines
Languages
English
Full Professional
English
Native or Bilingual
Certification
.First aid and CPR
Timeline
Sales Associate
HOCO
04.2023 - 07.2024
Cashier
Taco Bell
01.2022 - 03.2024
Community Mental Health - Nursing
Niagara College
Palliative Care - Nursing
Niagara College
Bachelor Of Science In Nursing - Nursing
SKSS College of Nursing
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