Prabhjot Kaur
Brampton
Summary
Detail-oriented professional with experience in office management and administrative support. a proven track record of streamlining office operations, increasing productivity, and reducing costs. Expert in scheduling, data entry, and filing.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Administration-Data Management
Highland Farms Inc.
12.2021 - 12.2024
- Remotely overseeing data at the company's three locations from the headquarters
- Maintaining Track of All Retail Events and In-Store Promotions
- Looking through Offers from Various Vendors
- Encoding New Objects into the System
- Fixing Store-and Warehouse-Level Data Problems
- Handled logistics and coordination of company events
- Managed digital and analog filing systems to organize documents and records
- Communicated and worked with different vendors online and in person.
Customer Service Representative
Highland Farms Inc.
04.2020 - 11.2021
- Handle Deposits and Returns
- Collaborated with other departments to ensure all customer inquiries were addressed promptly
- Maintained up-to-date knowledge of products, services, policies, procedures, pricing structures, and promotions
- Resolved escalated customer service inquiries and complaints to maintain satisfaction.
Education
Diploma - Wireless Networking
Lambton College
01.2021
Bachelor's - Information & Technology
Guru Nanak Dev University
01.2018
Skills
- Data Management
- Record Keeping
- Database Entries
- Meeting planning
- Workload prioritization
- Business Administration
Certification
- Data Analytics Professional Certificate – Coursera (Issued by Google)
Completed: December,2024 - AI Essentials Certificate – Google
Completed: July,2024
Timeline
Office Administration-Data Management
Highland Farms Inc.
12.2021 - 12.2024
Customer Service Representative
Highland Farms Inc.
04.2020 - 11.2021
Diploma - Wireless Networking
Lambton College
Bachelor's - Information & Technology
Guru Nanak Dev University
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