Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sukhdeep Sidhu

Dartmouth,NS

Summary

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail oriented.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Supervisor

Toppers Pizza Inc.
05.2020 - 08.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained database systems to track and analyze operational data.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.

Pizza Maker

Domino's Pizza
06.2020 - 12.2021
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
  • Handled customer complaints professionally to prevent negative reviews or loss of business.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Followed company recipes and production standards to satisfy customers.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.

Shift Supervisor

Harveys
01.2019 - 05.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Applied security, safety and loss prevention strategies during shifts.
  • Prepared, calibrated, and monitored production levels to achieve targets.
  • Completed cash and credit card transactions accurately using POS software.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Scheduled staff shifts to secure adequate coverage and productive workflows.
  • Conducted performance reviews and provided staff with feedback and guidance.
  • Analyzed sales figures and identified areas for improvement.
  • Developed and implemented new processes and procedures to streamline operations.

International Student Ambassador Volunteer

Algonquin College
04.2019 - 09.2019
  • Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
  • Assisted admissions office in hosting campus overnight visits to drive engagement.
  • Answered questions from visitors and potential students about university life.
  • Developed in-depth knowledge of university resources and services and promoted to prospective students.
  • Led campus tours for prospective students every semester.
  • Collaborated with other departments to promote student engagement.
  • Represented university interests and values at various campus events and activities.
  • Participated in on- and off-campus recruitment events to support university objectives..
  • Maintained communication with current student ambassadors to foster quality representation.
  • Developed and maintained relationships with current and prospective students to drive retention.
  • Distributed mail, filed documents, and answered telephone calls.
  • Facilitated student enrollment by providing accurate and timely information.
  • Built and maintained positive relationships with public by utilizing strategic plans.
  • Supported public relations managers with writing, researching and preparation of materials
  • Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
  • Produced and distributed brochures, newsletters and press kits.
  • Used various social media platforms for media and blogger outreach.
  • Developed and implemented social media strategy to increase engagement and reach new audiences.
  • Created and executed targeted PR campaigns to raise awareness of organization and initiatives.

Education

Accounting/Bookkeeping

Algonquin College
Ottawa, ON
06.2021

MEDICAL TERMINIOLOGY

Algonquin College
Ottawa, ON
01.2021

Office Administration

Algonquin College
Ottawa, ON
10.2019

Skills

  • Policy Enforcement
  • Contract Management
  • Job Assignments
  • Cargo and Freight
  • Cash Register Counting
  • Sales Planning
  • Operational Problems Analysis
  • Food Safety Management
  • Cost Estimation
  • Bookkeeping
  • Strong Interpersonal Skills
  • Data Entry
  • Office Administration
  • Invoice Processing
  • Office Supplies and Inventory
  • Word Processing
  • Sorting and Labeling

Certification

  • Licensed G (Class 5)
  • Certified First Aid

Timeline

Pizza Maker

Domino's Pizza
06.2020 - 12.2021

Supervisor

Toppers Pizza Inc.
05.2020 - 08.2023

International Student Ambassador Volunteer

Algonquin College
04.2019 - 09.2019

Shift Supervisor

Harveys
01.2019 - 05.2020

Accounting/Bookkeeping

Algonquin College

MEDICAL TERMINIOLOGY

Algonquin College

Office Administration

Algonquin College

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