Sukhdeep Sidhu
Dartmouth,NS
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail oriented.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Toppers Pizza Inc.
05.2020 - 08.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained database systems to track and analyze operational data.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Pizza Maker
Domino's Pizza
06.2020 - 12.2021
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Monitored and maintained clean working areas and cooking surfaces.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
- Handled customer complaints professionally to prevent negative reviews or loss of business.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
- Cleaned and sanitized work areas, utensils and equipment.
- Followed company recipes and production standards to satisfy customers.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Shift Supervisor
Harveys
01.2019 - 05.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Conducted routine inspections to check quality and compliance with established specifications.
- Applied security, safety and loss prevention strategies during shifts.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Completed cash and credit card transactions accurately using POS software.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Conducted performance reviews and provided staff with feedback and guidance.
- Analyzed sales figures and identified areas for improvement.
- Developed and implemented new processes and procedures to streamline operations.
International Student Ambassador Volunteer
Algonquin College
04.2019 - 09.2019
- Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
- Assisted admissions office in hosting campus overnight visits to drive engagement.
- Answered questions from visitors and potential students about university life.
- Developed in-depth knowledge of university resources and services and promoted to prospective students.
- Led campus tours for prospective students every semester.
- Collaborated with other departments to promote student engagement.
- Represented university interests and values at various campus events and activities.
- Participated in on- and off-campus recruitment events to support university objectives..
- Maintained communication with current student ambassadors to foster quality representation.
- Developed and maintained relationships with current and prospective students to drive retention.
- Distributed mail, filed documents, and answered telephone calls.
- Facilitated student enrollment by providing accurate and timely information.
- Built and maintained positive relationships with public by utilizing strategic plans.
- Supported public relations managers with writing, researching and preparation of materials
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
- Produced and distributed brochures, newsletters and press kits.
- Used various social media platforms for media and blogger outreach.
- Developed and implemented social media strategy to increase engagement and reach new audiences.
- Created and executed targeted PR campaigns to raise awareness of organization and initiatives.
Education
Accounting/Bookkeeping
Algonquin College
Ottawa, ON06.2021
MEDICAL TERMINIOLOGY
Algonquin College
Ottawa, ON01.2021
Office Administration
Algonquin College
Ottawa, ON10.2019
Skills
- Policy Enforcement
- Contract Management
- Job Assignments
- Cargo and Freight
- Cash Register Counting
- Sales Planning
- Operational Problems Analysis
- Food Safety Management
- Cost Estimation
- Bookkeeping
- Strong Interpersonal Skills
- Data Entry
- Office Administration
- Invoice Processing
- Office Supplies and Inventory
- Word Processing
- Sorting and Labeling
Certification
- Licensed G (Class 5)
- Certified First Aid
Timeline
Pizza Maker
Domino's Pizza
06.2020 - 12.2021
Supervisor
Toppers Pizza Inc.
05.2020 - 08.2023
International Student Ambassador Volunteer
Algonquin College
04.2019 - 09.2019
Shift Supervisor
Harveys
01.2019 - 05.2020
Accounting/Bookkeeping
Algonquin College
MEDICAL TERMINIOLOGY
Algonquin College
Office Administration
Algonquin College