SUKHDEEP KAUR
Saint John,NB
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
8
8
years of professional experience
Work History
Supervisor
Tim Hortons
Saint John
02.2024 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Streamlined operations to improve process efficiency
- Monitored workflow to enhance time management and support productivity.
- Developed work schedules for team members, ensuring deadline adherence and optimal shift coverage
- Performed employee evaluations, delivering feedback and establishing performance expectations
- Identified individual employees' unique work styles and adapted management methods
Dispatch and Freight Brokerage Specialist
Rai Trucking
07.2021 - 05.2022
- Understood processes of bill of lading and custom invoices in shipping operations.
- The BoL is evidence of a contract between the shipper and the carrier and therefore legally binding
- The Custom invoices is the document that provides custom authorities with details about the shipment such as the names and addresses of the shipper and consignee and the country of origin
- Operated electronic logging devices to accurately track worker hours during shifts.
- Operated electronic logging devices to maintain accurate records of driver shifts
- Managed accounts receivable and payable, including creating pay stubs for drivers.
- Utilized problem-solving skills to address challenges in dispatching operations.
Supervisor
Subway
Ottawa, ON
09.2018 - 03.2019
- Facilitated team-building activities to strengthen collaboration and trust among team members.
- Trained new team members on customer service standards and procedures.
- Tracked and updated company inventory to ensure accurate stock levels and database integrity.
- Facilitated team-building activities to strengthen collaboration and trust among team members.
- Managed inventory levels and ordered supplies for operations.
- Tracked and updated company inventory to ensure accurate stock levels and database integrity.
- Maintained valid driver's license and ensured access to reliable transportation for work-related travel.
Education
GED -
Algonquin College
Ottawa, ONSkills
- Supervisory leadership
- Team Management
- Staff training
- Decision-Making
- Problem-Solving
- Conflict Resolution
- Issue resolution
- Organizational Skills
- Accountability Culture
- Relationship Building
LANGUAGES
English, Professional Working
Timeline
Supervisor
Tim Hortons
02.2024 - Current
Dispatch and Freight Brokerage Specialist
Rai Trucking
07.2021 - 05.2022
Supervisor
Subway
09.2018 - 03.2019
GED -
Algonquin College