Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sukhdeep Kaur

Innisfail

Summary

Dynamic General Manager with a proven track record at Innisfail Hotel, excelling in team leadership and budget development. Successfully increased profitability through innovative strategies and strong vendor relationships. Recognized for enhancing employee satisfaction and productivity by fostering a culture of continuous improvement and effective problem resolution.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience
1
1
Certification

Work History

General Manager

Innisfail Hotel
03.2023 - 08.2025
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Supervisor

Innisfail Pizza and Pasta
04.2021 - 03.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Level 1 Child Care Educator - Early Childhood Education

Government Funded
Alberta
09-2024

Skills

  • Efficient multi-tasker
  • Team leadership
  • Staff management
  • Staff supervision
  • Employee scheduling
  • Motivation
  • Staffing
  • Purchasing and planning
  • Project planning
  • Cost analysis and savings
  • Budget development
  • Problem resolution
  • Leadership and team building

Languages

English
Full Professional

Certification

  • [Area of expertise] License - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]

Timeline

General Manager

Innisfail Hotel
03.2023 - 08.2025

Supervisor

Innisfail Pizza and Pasta
04.2021 - 03.2023

Level 1 Child Care Educator - Early Childhood Education

Government Funded
Sukhdeep Kaur