Sukhdeep Kaur
39 Cobblestone Court ,Brampton,Canada
Summary
Results-oriented professional with extensive experience at Cows Inc, specializing in customer service and problem resolution. Demonstrated ability in task delegation and time management, leading to increased team productivity and a safe, welcoming environment. Focused on delivering exceptional service and enhancing customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sandwich Artist
Subway (Part time )
Borden-Carleton, PEI
06.2024 - 10.2024
- Maintained cleanliness throughout restaurant to ensure pleasant atmosphere for guests.
- Demonstrated strong organizational skills by stocking food items and restocking supplies.
- Collaborated effectively with diverse teams and customers to enhance service quality.
- Prepared and delivered meals tailored to individuals with special dietary needs.
- Washed, sliced, and stored vegetables in appropriate containers and refrigeration units.
Retail Supervisor
Cows Inc (Seasonal )
Borden-Carleton, PEI
05.2023 - 10.2024
- Supervised store operations, ensuring accurate inventory management and business supplies reconciliation.
- Resolved customer service inquiries and escalations with professionalism and composure.
- Handled telephone orders and inquiries while promoting in-store activities.
- Planned budgets, authorized payments, and processed merchandise returns effectively.
- Assisted employees by delegating specific duties to enhance productivity.
- Enforced safety, health, and security regulations to maintain a safe environment.
- Managed daily opening and closing procedures, including cash handling and financial record reconciliation.
Team Member
Tim Hortons
Borden-Carleton, PEI
08.2022 - 06.2024
- Delivered prompt and courteous food and beverage service to all guests.
- Served customers efficiently at counter and drive-thru windows.
- Prepared baked goods according to standard recipes for consistent quality.
- Supported team members during busy shifts and special events to enhance efficiency.
- Unpacked and organized supplies in refrigerators, freezers, and storage areas.
- Greeted customers warmly, addressing inquiries, complaints, and requests professionally.
Warehouse Worker
Ingram Micro
Mississauga, ON
07.2020 - 08.2022
- Maintained cleanliness and operational functionality of warehouse equipment through regular inspections.
- Reorganized warehouse merchandise according to new sorting system, ensuring safe transport of large items.
- Prepared orders for shipment with clearly displayed barcodes to minimize processing errors.
- Substituted for absent warehouse employees to maintain workflow continuity.
- Conducted physical inventories and cycle counts in accordance with established procedures.
- Demonstrated proficiency in Microsoft Suite to enhance productivity in daily operations.
Education
Diploma - Gerontology
St.Clair College
Mississauga04.2021
Skills
- Task delegation and scheduling
- Time management
- Customer service and support
- Patience and composure
- Organizational skills
- Problem-solving
Certification
- CPR Certificate
- First Aid Training
Timeline
Sandwich Artist
Subway (Part time )
06.2024 - 10.2024
Retail Supervisor
Cows Inc (Seasonal )
05.2023 - 10.2024
Team Member
Tim Hortons
08.2022 - 06.2024
Warehouse Worker
Ingram Micro
07.2020 - 08.2022
Diploma - Gerontology
St.Clair College
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