Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Akthar Islam
03.2023 - Current
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Picker and Packer
Priodogy Agency
05.2023 - 08.2023
Printed labels, packaged boxes, and loaded into outbound containers.
Pulled orders quickly to maintain demanding productivity goals.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
Customer Service
Alex
12.2022 - 02.2023
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Handled customer inquiries and suggestions courteously and professionally.
Education
GED -
Ace Acumen Academy
Brampton, ON
04.2024
Skills
Verbal and Written Communication
Microsoft Office
Inventory Management
Customer Service Excellence
Records Maintenance
Transaction Balance Sheets
Cooperative Attitude
Bagging and Packaging
Billing and Payment Processing
Merchandise Packaging
Languages
English
Professional Working
Bengali
Limited Working
Punjabi
Full Professional
Hindi
Full Professional
Certification
First aid and CPR training certificate
Licensed [security] - expiry {2024-11-02}
Certified{ international self-education (Manat Hair Villa and Beautician salon) (feb2021-Jan 2022)