Sukhchain Singh
Whitehorse
Summary
Energetic and motivated Personal Support Worker who is highly organized and skilled at balancing the needs of clients in both medical and personal capacities. Accurate assertive and adaptable professional who can effectively multitask in challenging situations and meet critical deadlines.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Representative
Fanshawe College
01.2024 - 12.2024
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Assures accurate library shelving of books and periodicals by shelf reading and re-shelving, as necessary.
- Handles routine complaints and answers variety of questions at circulation desk.
- Answered multi-line phone system and enthusiastically greeted callers.
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the front desk.
- Participated in regular team meetings to address operational improvements and discuss opportunities for enhancing guest services.
Home Support Worker
Canes Community Care
02.2024 - 09.2024
- Provide care and companionship for individuals and families during periods of incapacitation, convalescence or family disruption.
- Plan and prepare meals and special diets, and feed or assist in feeding clients.
- Performing routine health-related duties such as changing non-sterile dressings, assisting in the administration of medications and collecting specimens under the general direction of home care agency supervisor or nurse.
- Routine housekeeping duties such as laundry, washing dishes and making beds.
- Utilized blood pressure monitors to regularly check and record vital signs for patients.
Supervisor
Petro-Canada
05.2023 - 12.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolve problems that arise, such as customer complaints and supply shortages.
- Inspect sites or facilities to ensure safety and cleanliness standards
- Hire and train or arrange for training of staff.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Trained staff on best practices to enhance service delivery.
- Coordinated cross-functional projects to achieve organizational goals.
Education
Associate of Arts - Hotel, Motel, And Restaurant Management
Fanshawe College
Toronto, ON12-2024
Skills
- Emotional support
- Behavioral Management
- Community integration
- First aid and safety
- Valid Class 5 Driving License
- Problem-solving skills
- Time management
- Listening skills
Certification
- Red Cross First Aid & CPR/AED level C
- Food Safe Level 1
Timeline
Home Support Worker
Canes Community Care
02.2024 - 09.2024
Front Desk Representative
Fanshawe College
01.2024 - 12.2024
Supervisor
Petro-Canada
05.2023 - 12.2023
- Red Cross First Aid & CPR/AED level C
- Food Safe Level 1
Associate of Arts - Hotel, Motel, And Restaurant Management
Fanshawe College
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