Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sukhbir Singh Gill

Calgary

Summary

Dedicated and versatile professional with a strong background in customer service, food service management, and logistics. Over 6 years of experience in leadership roles within the food and hospitality industry, combined with recent experience in delivery operations with Amazon. Skilled in multitasking and working efficiently under pressure, with a proactive approach to problem-solving and team collaboration.

Overview

7
7
years of professional experience

Work History

Delivery Associate

Amazon
10.2023 - Current
  • Provided friendly and professional service to customers at delivery locations.
  • Communicated effectively with customers regarding delivery status and any potential delays.
  • Safety Compliance:
  • Followed all traffic laws and company safety protocols to ensure the safety of self and others.
  • Conducted pre-trip and post-trip inspections of the delivery vehicle to ensure it was in safe operating condition.
  • Utilized GPS and company-provided route planning tools to determine the most efficient delivery routes.
  • Reported any delivery issues, vehicle problems, or customer concerns to supervisors promptly.
  • Managed delivery schedule to complete routes within the assigned time frame.
  • Prioritized deliveries based on time sensitivity and customer requirements.

Truck Driver

Robertson
01.2023 - 06.2023
  • Plan efficient routes, considering traffic patterns.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.

General Manager

A&W Restaurant
09.2019 - 11.2022
  • Managed budgeting and P&L statements, ensuring optimal cost control and revenue growth.
  • Prepared and analyzed operational reports to improve efficiency and performance.
  • Created and maintained employee schedules, balancing labor costs with service needs.
  • Conducted and passed daily and monthly inspections to maintain operational excellence.
  • Monitored and responded to customer survey feedback, implementing improvements where necessary.
  • Maintained strict adherence to health, food, and safety regulations.

Pizza Maker

Domino’s Pizza
10.2020 - 06.2022
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Organized work areas to faster efficiency and model exceptional kitchen etiquette.
  • Reduced customer wait times by quickly and efficiently operating customers and sales register.

Pizza Maker

Popular Pizza
06.2018 - 08.2019
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Organized work areas to faster efficiency and model exceptional kitchen etiquette.
  • Reduced customer waits times by quickly and efficiently operating customers and sales register.

Construction
01.2018 - 02.2018
  • Measure and cut insulation for covering surfaces, using tape measures, handsaw, knives and scissors.
  • Fit insulation around obstructions and shape insulating materials and protective covering as required.
  • Cleaning workplace.

Education

Hospitality-Hotel and Restaurant Operations Management -

Durham College
Oshawa, ON
04.2019

Welder

National ITI
Moga,Punjab,India
04-2015

Skills

  • Communication skills
  • Conflict resolution
  • Multitasking
  • Leadership
  • Team collaboration
  • Multilingual proficiency

Timeline

Delivery Associate

Amazon
10.2023 - Current

Truck Driver

Robertson
01.2023 - 06.2023

Pizza Maker

Domino’s Pizza
10.2020 - 06.2022

General Manager

A&W Restaurant
09.2019 - 11.2022

Pizza Maker

Popular Pizza
06.2018 - 08.2019

Construction
01.2018 - 02.2018

Hospitality-Hotel and Restaurant Operations Management -

Durham College

Welder

National ITI
Sukhbir Singh Gill