Jasanpreet Kaur
North bay,Ontario
Summary
Proven customer service expert with a track record of resolving conflicts and boosting loyalty at Dollarama. Demonstrates exceptional cash handling accuracy and empathy towards customer needs. Achieved high professionalism under pressure, enhancing customer satisfaction and repeat business. Skilled in customer assistance and maintaining work ethic and integrity.
Overview
1
1
year of professional experience
Work History
Cashier
Popeyes Louisiana Kitchen Inc.
09.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Representative
Dollarama
11.2023 - 02.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Canadore College of Applied Arts And Technology
North Bay, ON08-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
Languages
English
Full Professional
Timeline
Customer Service Representative
Dollarama
11.2023 - 02.2024
Cashier
Popeyes Louisiana Kitchen Inc.
09.2023 - Current
High School Diploma -
Canadore College of Applied Arts And Technology
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