Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
EB Games
11.2022
Process, package and ship orders accurately
Responsible for performing an array of duties such as receiving and processing incoming stock and materials, picking and filling orders from stock
Record and manage all impaired or damaged merchandise items.
Supervisor
Dairy Queen
06.2020 - 10.2022
Complete daily opening and closing checklists in accordance with company policies
Order product and participates in physical inventory counts as required
Resolve customer complaints in a manner consistent with company policy and with customer satisfaction in mind
Practice excellent food safety and sanitation practices
Prepare products quickly and accurately
Complete assigned prep work for stocking and set up of work area.
Customer Service Representative
Circle K
01.2022 - 04.2022
Providing prompt and courteous customer service
Performed work with integrity, honesty and respect
Maintained and stocked merchandise within store
Cleaned work area for upcoming shifts.
Warehouse Associate (General Labourer)
Sci Logistics
08.2018 - 05.2020
Performed general warehouse functions such as sorting, picking, shipping and receiving
Developed and maintained positive relationships with colleagues and management
Followed company policies and procedures as well as health and safety regulations
Helped the supervisor to maintain a clean environment
Performed other general warehousing duties as assigned by supervisor.
Education
High School Diploma -
Sant Baba Ram Singh Gurukul School
Accounting And Payroll Administration
Herzing College
01-2025
Social Service Worker – Gerontology (Diploma) -
St. Clair College At Ace Acumen
12.2018
Skills
Computer Skills
Teamwork
Inventory
Time Management
Communication
Immigration Case File Strategies
Excellent Communication
Recordkeeping
Decision-Making
Problem-Solving
Organization and Time Management
Warehouse organization
Heavy lifting
Sanitation standards
Nutrition
Food preparation
Languages
English
Full Professional
Punjabi
Full Professional
Contact
Brampton, ON L6X 5E3
Volunteer Experience
Social Service Worker, 09/2018, 12/2018, Revera Constitution Place (Retirement Home), Mississauga, ON, Provided assistance and advocacy to improve social and psychological functioning of older people., Engaged older people in different activities such as bingo, Card games, Bowling etc., Helped the supervisor to make a monthly calendar of activities as well as do assessment of older people., Protect the older people from any kind of abuse and improve the quality of life., Helped the older people to deal with grief, loss or depression.