Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Generic

SUKHBIR KAUR

Surrey,BC

Summary

Focused with over [Number] years of success in leadership and staff supervision. Successful at promoting improvements in customer relations, administrative quality and project management. Top-notch professional at communicating with customers and employees to solve problems. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

3
3
years of professional experience

Work History

Supervisor of Operations

TIM HORTONS
North Vancouver, BC
08.2021 - Current
  • Addressed customer concerns with suitable solutions.
  • Managed scheduling, training and inventory control.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Built strong operational teams to meet process and production demands.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Conducted employee observations and documented findings.
  • Presented performance and productivity reports to supervisors.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Delivered positive customer experiences by implementing effective quality assurance practices.

Picker & Packer

AMAZON
Surrey, BC
08.2020 - 06.2022
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Selected products and items from shelves and pallets for customer orders.
  • Pulled and packed product using various tools and equipment to meet order goals.
  • Confirmed items picked for orders by keying codes into system.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.

Education

Associate of Arts - PHYSOCOLOGY

ALEXANDERA COLLEGE
Vancouver, BC
07.2023

Skills

  • Team Development
  • Maintenance Oversight
  • Facilities Inspection
  • Program Planning
  • Strategic Planning
  • Operations Management
  • Customer Service
  • Multi-Unit Operations Management
  • Microsoft Office , Word expert
  • Sales Presentations

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Supervisor of Operations

TIM HORTONS
08.2021 - Current

Picker & Packer

AMAZON
08.2020 - 06.2022

Associate of Arts - PHYSOCOLOGY

ALEXANDERA COLLEGE
SUKHBIR KAUR