Sukham Kaur Bhatia

• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Answered customer inquiries regarding store policies and procedures.
• Assisted customers over the phone regarding store operations, product information and order placement.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Issued receipts, refunds, credits or change due to customers.
• Greeted customers and answered any questions they had about the store's products and services.
• Ensured compliance with all safety regulations within the store environment.
• Conducted price checks for special orders or discounts as requested by customers.
• Verified that customers were of legal age to purchase alcohol or tobacco products.

• Followed health regulations regarding sanitation practices throughout the salon.
• Attended continuing education courses related to nail care techniques.
• Assisted with inventory management tasks such as restocking supplies when needed.
• Educated clients on proper nail care techniques.
• Demonstrated knowledge of all products and services offered in the salon.
• Cleaned and sterilized tools and work areas between customers.
• Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
• Utilized customer feedback to improve services offered at the salon.

• Designed effective lesson plans that incorporated a variety of teaching methods such as lectures, group discussions, role play activities and multimedia presentations.
• Responded promptly to inquiries from parents and guardians about their children's academic performance.
• Created personalized study plans for each student based on their strengths and weaknesses.
• Organized mock exams for students to help them become familiar with the format of the IELTS exam.
• Attended professional development workshops and seminars related to IELTS teaching strategies.
• Instructed students in test-taking strategies for the IELTS exam.
• Monitored student attendance records on a daily basis in order to ensure regular participation in classes.

• Verified customer orders for accuracy and completeness.
• Resolved customer complaints in a timely manner.
• Balanced daily sales totals against receipts issued by cash register system.
• Frequently communicated with other team members to ensure smooth operations.
• Checked expiration dates on products prior to ringing up purchases.
• Ensured that all customers received their correct orders before leaving the premises.
• Stocked shelves with food items when necessary.
• Conducted routine maintenance on equipment such as cleaning cash drawers and counters.
• Maintained work area and kept cash drawer organized.
• Counted and balanced cashier drawers.

• Provided accurate information about products, prices and services.
• Upsold additional items based on customer interests and needs.
• Processed transactions using a point-of-sale system.
• Greeted customers and provided exceptional customer service.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Conducted inventories on a regular basis to track stock levels.
• Demonstrated product features and benefits for customers' needs.

Maintained cleanliness of store environment including floors, windows, displays.