Knowledge of nail technology, manicuring and pedicuring skills, nail extension skills and other nail treatment skills.
Enhanced customer satisfaction by providing high-quality nail art and ensuring a comfortable salon experience.
Increased client retention rate by building strong relationships and offering personalized nail care solutions.
Consistently received positive feedback from clients, leading to increased referrals and new business opportunities.
Provided exceptional customer service by addressing concerns promptly and professionally, fostering client loyalty.
Mentored junior nail technicians in advanced techniques and best practices, improving overall team performance.
Expanded salon''s menu of services by introducing innovative nail art options based on industry trends.
Participated in ongoing training workshops to stay current with industry standards and enhance professional development.
Developed loyal clientele through consistent delivery of exceptional services tailored to individual preferences.
Assisted in marketing efforts by creating eye-catching displays showcasing the latest nail art trends for increased visibility.
Ensured inventory levels were maintained consistently, preventing shortages that could impact service availability.
Performed thorough consultations with each client before beginning any service, ensuring clear understanding of desired results.
Prioritized hygiene at all times by sanitizing equipment after every use according to state regulations.
Displayed flexibility in accommodating last-minute appointment changes while managing a busy schedule.
Offered expert advice on product selection to clients, boosting sales of nail care items and strengthening customer trust in the salon''s expertise.
lelts instructor
Counsel One
06.2023 - 11.2023
Prepared students for their felts exam and helped them to enhance their English.
Enhanced students'' language proficiency through customized lesson plans tailored to individual needs and goals.
Developed comprehensive assessments to track student progress, providing valuable feedback for improvement.
Improved student engagement by incorporating interactive activities and group projects into lesson plans.
Strengthened students'' reading, writing, listening, and speaking skills to achieve higher IELTS test scores.
Provided targeted support for struggling students through personalized tutoring sessions and additional resources.
Cashier
Bhatia Sons
01.2022 - 10.2023
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Retail consultant
Bhatia sons
01.2022 - 10.2022
Have extensive experience in customer service and retail sales
I am a hardworking individual who is passionate about helping customers
I have a great attitude and I am always looking for ways to improve my skills.
Boosted customer satisfaction by providing personalized product recommendations and tailored solutions.
Increased sales revenue by effectively upselling and cross-selling retail products to customers.
Maintained a clean, organized store environment to enhance customer experience and drive repeat business.
Developed strong relationships with vendors to negotiate better pricing and delivery terms for merchandise.
Assisted in visual merchandising efforts, creating visually appealing displays that attracted customer attention and encouraged sales.
Provided exceptional customer service, resolving complaints quickly and professionally to maintain brand reputation.
Conducted regular audits of store operations, identifying areas for improvement and implementing appropriate changes.
Achieved monthly sales targets consistently by building rapport with customers and attentively addressing their needs.
Oversaw cash handling procedures, ensuring accurate transactions and proper documentation at the end of each shift.
Stayed current on industry trends and product knowledge to provide informed recommendations to customers looking for specific items or solutions.
Supported marketing efforts by distributing promotional materials both within the store and during outside events such as trade shows or community gatherings.
Focused on achieving daily, weekly, and monthly sales goals in order to contribute to the overall success of the organization.
Quickly responded to inquiries from customers via phone or email, providing them with accurate product information and expert advice.