Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Sukbin Yoon

Hacienda Heights

Summary

Dynamic cashier with proven expertise at Marukai Tokyo Central, delivering exceptional customer service and resolving complaints effectively. Skilled in cash handling and inventory management, I consistently maintained an organized checkout area while enhancing customer satisfaction through effective communication and problem-solving abilities. Committed to fostering loyalty and ensuring a positive shopping experience.

Overview

4
4
years of professional experience

Work History

Cashier

Marukai Tokyo central
West Covina
02.2025 - Current
  • Delivered high-level customer service through effective communication and active listening skills.
  • Balanced daily transactions using computerized point-of-sale system for accurate record-keeping.
  • Resolved customer complaints per company policy, ensuring satisfaction and loyalty.
  • Operated cash register efficiently, processing payments by cash, check, credit card, and gift card.
  • Conducted price checks for special orders and discounts upon customer request.
  • Maintained organized checkout area, restocking supplies as needed to enhance functionality.
  • Followed security procedures when handling large sums of money to ensure safety.
  • Greeted customers warmly, answering inquiries about products and store policies.

Cashier

poke land
Ventura
01.2022 - 07.2022
  • Provided comprehensive phone support to customers on store operations and product inquiries.
  • Processed transactions, including receipts, refunds, and credits for customer satisfaction.
  • Maintained organized records of purchases while ensuring a tidy checkout area.
  • Adhered to company security protocols for managing large cash transactions.
  • Ensured cleanliness of checkout area, including registers and surrounding surfaces.
  • Restocked supplies and merchandise on shelves to optimize customer experience.

Education

Computer Science

Mt Sac
Walnut, CA

Skills

  • Customer service and support
  • Effective communication
  • Inventory management
  • Problem solving
  • Product recommendations
  • Dependability and reliability
  • Cash handling
  • Hospitality and accommodation
  • Work ethic and integrity
  • Basic math skills
  • Product knowledge
  • Empathy and patience
  • Customer assistance
  • Multitasking and organization
  • Attention to detail
  • ID verification

Affiliations

  • rock climbing
  • Gym
  • volleyball
  • cooking

Languages

English
Native/ Bilingual
Korean
Limited
Japanese
Limited

Timeline

Cashier

Marukai Tokyo central
02.2025 - Current

Cashier

poke land
01.2022 - 07.2022

Computer Science

Mt Sac

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Sukbin Yoon