Sukannaya Bhattacharjee
Surrey,BC
Summary
Dynamic professional with more than 3 years of experience in human resources, retail, education, and customer service. Proven expertise in team management, HR compliance, and conflict resolution strategies. Committed to enhancing organizational effectiveness and cultivating client relationships to drive growth. Open to positions in Retail Supervision, HR, or Administrative Support to leverage skills in operational success and talent enhancement.
Overview
7
7
years of professional experience
Work History
Sales Consultant
The Brick
Surrey, Canada
02.2024 - Current
- Consistently exceeded sales targets by 20% through strategic upselling and cross-selling techniques.
- Mentored and trained 5+ new sales associates, improving onboarding efficiency and team performance.
- Supported management in HR functions, including staff scheduling, onboarding, and employee engagement activities.
- Coordinated inventory audits, ensuring 98% stock accuracy and timely replenishment.
Sales Associate
Bluenotes
Surrey, Canada
07.2023 - Current
- Delivered exceptional customer service, contributing to a 15% increase in customer satisfaction scores.
- Supervised junior staff during peak hours, ensuring operational efficiency and compliance with company standards.
- Assisted store management in promotional displays, cash management, and daily operational reporting.
Kitchen Helper and Processor
Trumps Fine Food Merchants & Wholesalers
Vancouver, Canada
01.2023 - 06.2023
- Supported high-volume kitchen operations while maintaining quality control and food safety standards.
- Collaborated with cross-functional teams to ensure timely order fulfillment and customer satisfaction.
Assistant Teacher
Adamas World School
West Bengal, India
09.2018 - 03.2020
- Assisted in lesson planning, classroom management, and student engagement activities.
- Led small group tutoring sessions to support individualized learning goals.
Education
Post-Baccalaureate Diploma - Human Resources Management
Kwantlen Polytechnic University
Surrey, BC02-2025
Bachelor of Education - Education
Adamas University
Kolkata, WB08-2020
Bachelor of Science (Honours) - Zoology
Barrackpore Rastraguru Surendranath College
Kolkata, WB02-2019
Diploma in Information Technology Application -
Youth Computer Training Centre
Kolkata, WB06-2018
Skills
- Human Resources Administration
- Communication skills
- Recruitment
- Employee Relations
- Conflict resolution
- Retail sales
- Staff supervision
- Leadership
- Customer Relationship Management
- Training and Development Assistance
- Strategic Sales Planning
- MS Office (Excel, Word, PowerPoint, Outlook, Teams)
- POS systems
Languages
- English (Fluent)
- Bengali (Fluent)
- Hindi (Fluent)
References
Available upon request.
Timeline
Sales Consultant
The Brick
02.2024 - Current
Sales Associate
Bluenotes
07.2023 - Current
Kitchen Helper and Processor
Trumps Fine Food Merchants & Wholesalers
01.2023 - 06.2023
Assistant Teacher
Adamas World School
09.2018 - 03.2020
Post-Baccalaureate Diploma - Human Resources Management
Kwantlen Polytechnic University
Bachelor of Education - Education
Adamas University
Bachelor of Science (Honours) - Zoology
Barrackpore Rastraguru Surendranath College
Diploma in Information Technology Application -
Youth Computer Training Centre
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