Sukaneya Selva
Toronto,ON
Summary
Compassionate Patient Registration Representative known for high productivity and efficiency in task completion. Possess specialized skills in patient data management, insurance verification, and confidentiality protocols. Excel in communication, empathy, and problem-solving to enhance patient experience and streamline registration processes.
Overview
5
5
years of professional experience
Work History
Patient Registration Representative
Progress Centre Medical
Markham
01.2023 - 06.2024
- Greeted and registered patients in a courteous and professional manner.
- Provided excellent customer service while handling all incoming calls efficiently and professionally.
- Assisted with scheduling appointments and referrals to other departments.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Real Estate Administrative Assistant
Remax Reality
Toronto
01.2021 - 03.2023
- Updated online listings regularly using MLS software programs such as Realtor.com or Zillow.
- Compiled data from multiple sources to create detailed reports on the local housing market.
- Organized files containing important information about each client's transaction including financing details, inspection results and appraisal reports.
- Maintained accurate records of all transactions including contracts, closing statements and other legal documents.
Administrative Assistant
Bendale Acres long-term care
Toronto
01.2019 - 01.2021
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
Education
Some College (No Degree) - Project Management
University of Toronto
Toronto, ONSkills
- Appointment Scheduling
- Eligibility Determination
- Medical terminology knowledge
- Patient Relations
- Insurance Verification
- Strong interpersonal skills
- Medical Coding
- Administrative Support
- Interpersonal Communication
- Patient interviewing
- Patient Database Maintenance
Timeline
Patient Registration Representative
Progress Centre Medical
01.2023 - 06.2024
Real Estate Administrative Assistant
Remax Reality
01.2021 - 03.2023
Administrative Assistant
Bendale Acres long-term care
01.2019 - 01.2021
Some College (No Degree) - Project Management
University of Toronto
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