Summary
Overview
Work History
Education
Skills
Websites
Languages
Personal Information
Timeline
Generic

Sujung Byun

Montreal,Canada

Summary

Highly skilled and results-driven professional with over 8 years of experience in developing robust client relationships and providing sustainable business solutions. Demonstrates exceptional leadership, team management, and project management skills with extensive expertise in service and sales. Proven problem solver with analytical thinking capabilities and a fast-learning curve adept at adapting to evolving industry trends.

Overview

10
10
years of professional experience

Work History

Business Development Consultant

Thaï Express
03.2023 - Current
  • Develop strategic business plans to enhance company growth
  • Cultivate relationships with clients, stakeholders, and partners
  • Analyze market trends and implement innovative solutions.

Kitchen Supervisor

Kettlemans Bagel
12.2022 - 03.2023
  • Oversaw kitchen operations ensuring compliance with food safety regulations
  • Managed kitchen staff schedules and performance evaluations
  • Implemented cost-control measures to improve profitability.

Front Desk Associate

Holiday Inn
12.2021 - 11.2022
  • Welcomed and assisted guests, confirming booking details and offering additional services
  • Secured payment guarantees and provided pertinent information about the establishment
  • Ensured guest satisfaction and managed the finalization of invoices and payments.

Store Manager

Montreal Korean & Japanese Foods
07.2019 - 12.2021
  • Developed and implemented sales strategies to meet and exceed targets
  • Conducted employee training, coaching, and performance appraisals
  • Ensured excellent customer service standards, resolving any issues quickly and efficiently
  • Managed store layout, inventory, and security protocols.

Housekeeping Specialist

ABM International Inc.
06.2019 - 01.2020
  • Inspected room cleanliness to high LQA standards
  • Managed team schedules and communicated effectively with other departments
  • Supported teams and collaborated with front office and management under high-pressure conditions.

CS Guest Specialist

Booking.com
01.2015 - 01.2019
  • Managed workload to achieve KPIs and targets while maintaining quality standards
  • Ensured alignment of direct reports with performance goals and standards.

Education

DEC - Hotel Management Technique

LaSalle College
Montreal, QC
05.2022

Skills

  • Project Management
  • Food Safety MACCP
  • Restaurant Management

Languages

English
Full Professional

Personal Information

Title: Business Development Consultant

Timeline

Business Development Consultant

Thaï Express
03.2023 - Current

Kitchen Supervisor

Kettlemans Bagel
12.2022 - 03.2023

Front Desk Associate

Holiday Inn
12.2021 - 11.2022

Store Manager

Montreal Korean & Japanese Foods
07.2019 - 12.2021

Housekeeping Specialist

ABM International Inc.
06.2019 - 01.2020

CS Guest Specialist

Booking.com
01.2015 - 01.2019

DEC - Hotel Management Technique

LaSalle College
Sujung Byun