Sujitha Vitus
Brampton,Ontario
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
MAX Fashion
2021.02 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Kitchen Assistant, Housekeeping& Cleaning
The Crown Bakery
2020.01 - Current
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Assisted servers by providing glassware and utensils to guests.
- Prepared dishes for catering events or during high-volume shifts.
- Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes.
Packing Supervisor
Pulimoottil silks
2019.05 - Current
- Pulls and Packs product based on daily basis
- Meets specifics of customer orders in a timely manner
- Keeps products separated, organized and in good rotation.
- Monitors product quality frequently
- Reporting problems to mitigate safety issues.
Education
High School Diploma -
Algoma University, Brampton, Ontario
01.2023
Bachelor of Arts - Commerce
Kerala University
Kerala ,India03.2015
Skills
- Inbound and Outbound Calling
- Amazon Alexa
- Safety Regulations
- Gift Wrapping Boxes
- Presenting Solutions
- Project Management
- Exceptional Communicator
- Customer Service and Assistance
- MS Office Proficiency
- Customer Relationship Management
- Customer Service
Additional Information
AVAILABILITY
Available on all days and shifts except Monday.
Timeline
Customer Service Associate
MAX Fashion
2021.02 - Current
Kitchen Assistant, Housekeeping& Cleaning
The Crown Bakery
2020.01 - Current
Packing Supervisor
Pulimoottil silks
2019.05 - Current
High School Diploma -
Algoma University, Brampton, Ontario
Bachelor of Arts - Commerce
Kerala University
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