Summary
Overview
Work History
Education
Skills
Websites
Projects
Languages
Timeline
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Sujit Manoharan

Montreal,Canada

Summary

Dynamic Data Analyst with a proven track record at Nestle-Nespresso, skilled in Power BI and Excel. Expert in AI query building and data visualization, enhancing operational efficiency and stakeholder insights. Adept at collaborating with cross-functional teams, driving impactful analytics projects that elevate business performance.

Overview

9
9
years of professional experience

Work History

Software Developer

CenturyLink
Bangalore, India
08.2016 - 07.2018
  • Led Java and JavaScript development efforts for a B2B e-commerce platform, focusing on integrating payment APIs, configuring product bundles, and enhancing checkout functionalities
  • Demonstrated expertise in SQL query building and proficient in managing SQL databases
  • Implemented HP Fortify security tools to ensure robust application security
  • Engineered virtual servers to host proxy services, significantly reducing latency
  • Proficient in designing and implementing web services and service-oriented architecture
  • Applied Agile software development practices throughout the product lifecycle
  • Demonstrated expertise in technical troubleshooting
  • Developed and maintained RESTful APIs for seamless integration
  • Collaborated with cross-functional teams to deliver high-quality software solutions
  • Conducted code reviews to ensure code quality and adherence to best practices
  • Designed and implemented web services and service-oriented architecture
  • Applied Agile software development practices throughout the product lifecycle

Teaching Assistant

Herzing College
Montreal, Canada
12.2019 - 03.2022
  • Created analytical models to evaluate data trends over time.
  • Conducted data interpretation using advanced statistical tools.
  • Facilitated courses focused on Statistical Math, Marketing, E-business and Accounting.
  • Presented research findings in a clear and concise manner.

Nespresso-(Randstad)
Montreal, Canada
05.2022 - 02.2023
  • Created dashboards using data visualization tools through Excel and Power Query that could easily be utilized by non-technical staff to help develop a more interactive and engaging service.
  • Researched and implemented new analytics methods to provide better metrics of employee performance.
  • Developed custom data models and algorithms to apply to customer data and resource interaction data to derive employee performance and measure customer satisfaction at a granular level, enhancing business operations.
  • AI query building in contact analytics (NICE Nexidia) to report on specific issues through speech and text analytics. Queries were built in both French and English.
  • The queries built helped track resource performance in both B2C and B2B channels ( French and English ), providing actionable insights to stakeholders.
  • Built quality grids to perform quality evaluations on agent performance and track key performance metrics identified by the organization.
  • Collaborated with cross-functional teams to prioritize business and information needs.
  • Disseminated information regarding tools, reports or metadata enhancements.
  • Leveraged AI extensively and successfully in day-to-day tasks.

Data Analyst

Nestle- Nespresso
Montreal, QC
02.2023 - Current
  • Developed data visualization dashboards using BI software like Power BI and Nexidia Contact Analytics Dossiers.
  • Created a COPC data pipeline for quality analysis, from data collection to reporting, and analysis.
  • Collaborated with different LOBs to curate data and communicate findings.
  • Built automated data flows using tools like Power Automate to streamline data pipelines.
  • Led projects involving value stream mapping to identify types of waste and improve organizational efficiency.
  • Proficient in Microsoft Excel for data collection, transformation, and automation.
  • Implemented tools like Power Queries, lists, forms, and automation to enhance reporting processes.

Education

AEC Certification - Business Administration- Marketing And Sales

Herzing College
Montreal, Quebec
02.2021

Bachelor of Computer Science and Engineering -

New Horizon College of Engineering ( VTU)
Bengaluru, Karnataka
07.2016

Skills

  • Power Query
  • Excel
  • Power Automate
  • AI Query Building
  • SQL
  • ReactJS
  • JavaScript
  • Java
  • Python
  • C
  • HTML
  • CSS
  • Mysql
  • Google Cloud Platform
  • Kubernetes
  • App engine
  • Power Query
  • R
  • Power BI
  • Tableau

Projects

Amazon Clone, Website which includes Login authentication and payment processing, built using React JS and deployed using Firebase., https://github.com/sujitmanoharan/AmazonClone Spotify Clone, Web application with hamburger menu built using React JS and deployed in Firebase., https://github.com/sujitmanoharan/SpotifyClone Netflix Clone, Built using React Js and deployed using firebase., https://github.com/sujitmanoharan/NetflixClone

Languages

English

Timeline

Data Analyst

Nestle- Nespresso
02.2023 - Current

Nespresso-(Randstad)
05.2022 - 02.2023

Teaching Assistant

Herzing College
12.2019 - 03.2022

Software Developer

CenturyLink
08.2016 - 07.2018

AEC Certification - Business Administration- Marketing And Sales

Herzing College

Bachelor of Computer Science and Engineering -

New Horizon College of Engineering ( VTU)

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Sujit Manoharan