Sujintra Haprakorn
99/98-99,1 Srinakarin Road,Nongbon,Prawet,Bangkok,Thailand
Summary
Committed to the position of Guest Service Supervisor, I am dedicated to creating a memorable customer service experience. Experienced guest relations professional offering several years of experience. Positive, upbeat and dependable with strong communication, multitasking, and team leadership abilities.
Overview
8
8
years of professional experience
Work History
Guest Relation Executive
Mövenpick Hotel Sukhumvit 15 Bangkok
01.2024 - Current
- Provide personalized assistance to guests, ensuring their needs and preferences are met throughout their stay.
- Handle guest inquiries, complaints, and requests, ensuring timely and satisfactory resolutions.
- Coordinate with various departments to deliver seamless and exceptional guest experiences.
Reservation officer
Dusit Princess Srinakarin Bangkok
01.2023 - 01.2024
- Managed guest reservations through phone, email, and online booking systems, ensuring accuracy and efficiency.
- Provided detailed information about room availability, pricing, and promotions to assist guests in making informed decisions.
Guest Service Agents
Dusit Princess Srinakarin Bangkok
01.2021 - 01.2023
- Provided exceptional customer service by assisting guests with check-in, check-out, and reservation processes.
- Addressed and resolved guest inquiries and complaints promptly to ensure a positive experience.
- Provided information regarding room availability and rates to potential customers.
- Greeted guests with a friendly and welcoming attitude.
Guest Service Agents
Solitaire Bangkok Sukhumvit 11
01.2019 - 01.2021
Guest Service Agents
Atelier Suites Bangkok
01.2017 - 01.2019
Education
High Vocational Certificate - Hospitality and Hospitality Studies
Mahasarakham College of Agriculture And Technology
Mahasarakham 01.2016
Skills
- Management and administration skills
- Communication and coordination skills
- Problem solving
- Guest relations
- Ability to work well under pressure
- Positive attitude
- Open-mindedness
- Good teamwork
- Interpersonal skills
- Fast learner
- Willingness to learn new things
- Commitment to continuous improvement
Contact
(+66) 62-760-5904, Sujintrah.15@gmail.com, Pornparawong Mansion, Room 434, No. 1 Srinakarin Road, Bangkok, Bangkok, 10250
Languages
Native, Highly Proficient
Personal Information
- Age: 29
- Date of Birth: 09/15/95
- Nationality: Thai
Languages
English
Full Professional
Chinese (Mandarin)
Elementary
Thai
Native/ Bilingual
Affiliations
- Water colour painting
- Instagram Creater
Timeline
Guest Relation Executive
Mövenpick Hotel Sukhumvit 15 Bangkok
01.2024 - Current
Reservation officer
Dusit Princess Srinakarin Bangkok
01.2023 - 01.2024
Guest Service Agents
Dusit Princess Srinakarin Bangkok
01.2021 - 01.2023
Guest Service Agents
Solitaire Bangkok Sukhumvit 11
01.2019 - 01.2021
Guest Service Agents
Atelier Suites Bangkok
01.2017 - 01.2019
High Vocational Certificate - Hospitality and Hospitality Studies
Mahasarakham College of Agriculture And Technology
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