Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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SUJATHARGINI FERNANDO

No 16, Root Cres, Ajax,Canada

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Accounts Assistant

View Time Glass & Mirror
02.2025 - Current
  • Company Overview: Glass manufacturer in Vaughan, Ontario

Manager Branch Operation

Nations Trust Bank PLC
02.2012 - 10.2024
  • Company Overview: BANK
  • Managed branch and personal banking operations, ensuring smooth day-to-day functioning.
  • Led retail operations, with a focus on sales, target achievement, and customer relationship management.
  • Handled GL account reconciliation, settlements, credit control, and operational risk management to ensure financial accuracy.
  • Processed inward and outward remittance payments, ensuring timely and secure transactions.
  • Effectively resolved customer complaints and escalations, maintaining high service standards.
  • Contributed to special projects in lean management and system development, driving digital banking initiatives as a certified Yellow Belt in Lean Management.

Executive - Branch Fixed Deposits, Savings, and Pawning Sales and Operations

LOLC Finance PLC
03.2006 - 01.2012
  • Company Overview: LEASING & FINANCE
  • Managed relationships and marketed both asset and liability products, providing expert advice on cash management, credit, investments, and wealth protection in collaboration with financial advisors.
  • Actively listened to clients, took ownership of their concerns, and partnered with others to find effective solutions.
  • Approved Fixed Deposits, Savings, and Pawning transactions within set limits (up to LKR 100Mn / CAD $500,000 for deposits, LKR 250,000 / CAD $1,250 for pawning).
  • Prepared and presented branch MIS reports to senior management, providing insights for strategic decision-making.

Business Development Officer

Ceylinco Savings Bank Ltd
01.2004 - 01.2006
  • Company Overview: BANK
  • Ensured compliance with AML/KYC guidelines while managing all transactions and providing end-to-end support for priority clients.
  • Consistently met monthly and annual KPIs, leading the team to successfully promote special Minor Savings products.
  • Led training sessions for students, preparing them to become effective banking officers.

Education

Bachelor of Business Administration (BBA) (Hons) - 2nd Class

University of Colombo
01.2002

Skills

  • Microsoft Excel
  • Ledger and journal entries
  • Time management
  • Bank reconciliation
  • Strategic planning
  • Opening and closing procedures
  • Staff management
  • Relationship management
  • Compliance reporting
  • Branch operations management
  • Customer service
  • Decision-making
  • Banking

Certification

  • Institute of Bankers in Sri Lanka (IBSL)
  • Diploma in Compliance (Banking and Finance) 2023
  • Certification in Branch Management 2020
  • Certification in Branch Assistant Management 2018
  • Post Graduate Executive Diploma in Bank Management 2016
  • Diploma in Credit Management 2013
  • Lean Six Sigma Yellow Belt Certified

Languages

English
Full Professional

Timeline

Accounts Assistant

View Time Glass & Mirror
02.2025 - Current

Manager Branch Operation

Nations Trust Bank PLC
02.2012 - 10.2024

Executive - Branch Fixed Deposits, Savings, and Pawning Sales and Operations

LOLC Finance PLC
03.2006 - 01.2012

Business Development Officer

Ceylinco Savings Bank Ltd
01.2004 - 01.2006

Bachelor of Business Administration (BBA) (Hons) - 2nd Class

University of Colombo

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SUJATHARGINI FERNANDO