Sujal Ahmed
Cardiff,ON
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on providing best customer service, leading with empathy. Operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
7
7
years of professional experience
Work History
Manager
King of Spice Takeaway and Restaurant
Bradley stoke, Bristol
07.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Trading Assistant
Sainsburys Local
Patchway, Bristol
02.2024 - 10.2024
- Assisted in managing relationships with key external stakeholders, including brokers and liquidity providers.
- Collaborated with portfolio managers to develop optimal trading strategies for various market conditions.
- Reduced trade errors by conducting thorough pre-and post-trade analysis and reconciliation.
- Optimized trading algorithms for better performance, conducting thorough back-testing on various trading scenarios.
Assistant Manager
Shihab Brothers (Distributor of Olympic Biscuits industry) BD
01.2018 - 01.2022
- Assisted the General Manager in overseeing day-to-day operations of the company
- Maintained excellent relationships with clients
- Led a team of 15 employees, providing guidance and training to ensure consistent quality service
- Developed and implemented new processes and procedures to improve efficiency and reduce costs
- Assisted with financial management tasks such as budget planning, cost analysis, and expense tracking.
Education
Masters in International Business and Management MSc -
De Montfort University Leicester
Cardiff, UK05.2024
Bachelor of Business Administration -
Metropolitan University Sylhet
Sylhet, Bangladesh01.2020
Skills
- Excellent communication
- Transferable interpersonal skills
- Strong leadership and team management abilities
- Proficient in Microsoft Office, including Excel, Word, and PowerPoint
- Experienced with financial analysis and reporting
- Data Management
- Proven excellence in hospitality
- Natural and trained on empathy
References
- Tanzila Hossain, Assistant Manager, Royal Glamorgan Hospital - King of Spice, tanzilahossain089@gmail.com, +447984097758
- Shoumick Chowdhury, Businessman, King of Spice, shoumick.chowdhury@hotmail.co.uk, +447476213179
- Shajidul Islam Bhuyan, Chef, King of Spice, shajidulislam9@gmail.com, +447593651377
Languages
English
Professional Working
Bengali
Native or Bilingual
Hindi
Professional Working
Timeline
Manager
King of Spice Takeaway and Restaurant
07.2024 - Current
Trading Assistant
Sainsburys Local
02.2024 - 10.2024
Assistant Manager
Shihab Brothers (Distributor of Olympic Biscuits industry) BD
01.2018 - 01.2022
Masters in International Business and Management MSc -
De Montfort University Leicester
Bachelor of Business Administration -
Metropolitan University Sylhet