Suhird Sumir Kapoor
Mississauga,ON
Summary
Ambitious 3D educated artist with a solid understanding of interpersonal connections with a wide range of expertise obtained within 7 years of customer service experience and leadership positions. Service-oriented individual that upholds an optimistic attitude and eager drive to seek new knowledge, along with skillsets to help deliver success not only for oneself but for every connection made in any path with the utmost sincerity.
Overview
9
9
years of professional experience
Work History
BAILEY NELSON
Eyewear stylist / Floor Leader
07.2022 - Current
- Strong understanding of frame design and lens materials, along with knowledge of reading prescriptions for single vision, progressives, office, anti-fatigue, and contact lenses.
- Leading and coaching the floor team for the success of the store and each individual's personal growth, while maintaining knowledge of current promotions, product packages, store goals, and KPIs to advance sales averages.
- Certified OSHA representative for Mapleview
- Applied in various insurance co-payments, including the Telus portal, Sunlife, & Provider Connect.
LENSCRAFTERS
Eyewear Consultant
01.2018 - 07.2022
- Maintained knowledge of current promotions and various product packages to guide customers for optimal services.
- Strong knowledge in frame design and lens materials to assist every customer for best intended purchase.
- Well performed in merchandising and floor maintenance keeping sales floor organized plus appealing.
- Applied in various insurance co-payments including Telus portal, Ontario Works, and Gift of Sight program.
MAGENTA PHOTO STUDIO
Sales Consultant
09.2016 - 01.2017
- Maintained customer value and satisfaction during various photography sessions.
- Priced out photography packages in forms of digital and physical prints for customers, including drawing up sales paperwork.
- Handled setting up and cleaning for various photography instruments within the studio for every client's session.
Education
Advanced Diploma - 3D Animations Art & Design
Humber College
Toronto, ON04.2017
Skills
- Excellent at multitasking & critical thinking
- OSHA health and safety certified
- 7 years building customer relationships and loyalty
- Strong communication and interpersonal skills
- Knowledge of the Microsoft Office suite
- Optical knowledge
Timeline
BAILEY NELSON
Eyewear stylist / Floor Leader
07.2022 - Current
LENSCRAFTERS
Eyewear Consultant
01.2018 - 07.2022
MAGENTA PHOTO STUDIO
Sales Consultant
09.2016 - 01.2017
Advanced Diploma - 3D Animations Art & Design
Humber College