A creative and enthusiastic customer service associate with years of relevant experience in utilizing my strong communication skills, work ethic and positive attitude. Seeking to use my friendly professional personality and experience to support your organization.
• Engage with customers during busy operational hours by responding to guest needs to create the best moments.
• Met all store standards and policies by consistently providing quality beverages, delivering friendly service, and ensuring store safety.
• Met daily minimums for opening/closing checklists and food prep to ensure that the store opened on time.
• Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, the quantity of
ingredients or substituted ingredients.
• Mentored two new baristas on the espresso machine and on proper sequencing to ensure the most effective and efficient environment.
First Aid completion certificate • 2023
Teacher Assistant 2020-2020
Firgrove Elementary School, Toronto
• Maintaining effective communication with parents and students by sharing daily information regarding children’s activities, programs, and special events.
• Assists with the daily preparation of the playground and playroom; cleans/organizes equipment and other areas of the center as needed.
• Building and maintaining responsive relationships with individuals and groups of children in care.
• Assist the staff in ensuring the overall health and safety of children enrolled in the program by maintaining a sanitary and safe environment
and identifying unwell children.