Summary
Overview
Work History
Education
Skills
Timeline
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SUHANI Modi

Prince George,BC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

1
1
year of professional experience

Work History

Coffee Barista

Starbucks, Barista
09.2022 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained regular and consistent attendance and punctuality.
  • Addressed specific customer questions and requests, fielding to manager issues outside of scope.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Sales Associate

Mark's Work Wearhouse
01.2023 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Managed efficient cash register operations.

Sales Associate

Childrens Place Inc.
11.2022 - 12.2022
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Solved customer challenges by offering relevant products and services.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Bachelor of Science - Psycology

University of Northern British Columbia
Prince George, BC
08.2026

High School Diploma -

AB HIGHER SECONDARY SCHOOL
NAVSARI, INDIA
03.2021

Skills

  • Training Strategies
  • Coffee and Tea Preparation
  • Selling Techniques
  • Customer Deliveries
  • Beverage Preparation
  • POS Transactions
  • Customer Interaction
  • Food Serving and Preparation
  • Customer Engagement
  • Loyalty Programs

Timeline

Sales Associate

Mark's Work Wearhouse
01.2023 - 05.2023

Sales Associate

Childrens Place Inc.
11.2022 - 12.2022

Coffee Barista

Starbucks, Barista
09.2022 - Current

Bachelor of Science - Psycology

University of Northern British Columbia

High School Diploma -

AB HIGHER SECONDARY SCHOOL
SUHANI Modi