Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Suhaila Saifuddin

Calgary,Alberta

Summary

Quality-focused Data Entry Clerk experienced in data processing, coding and transcription. Skilled at entering data quickly with strong attention to detail and accuracy. Team player with outstanding communication skills and flexibility in working with others. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Overview

20
20
years of professional experience

Work History

Bookkeeper

Power Recycling
Calgary, AB
07.2016 - 12.2023
  • Processed accounts payable and receivable transactions.
  • Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
  • Reviewed employee expense reports for compliance with company policies.
  • Managed payroll processing for staff members.
  • Generated invoices for clients and tracked payments received from customers.
  • Resolved billing discrepancies with vendors or customers promptly.
  • Posted journal entries to the general ledger system accurately and timely.

Costumer Service

London drugs
Calgary, Alberta
01.2010 - 01.2015
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Supervisor

Burger king
Calgary, Alberta
01.2008 - 01.2010
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Supervisor

Tim Horton’s
Calgary, Alberta
01.2005 - 01.2007
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.

Cashier

McDonalds
Calgary, Alberta
01.2004 - 01.2005
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.

Education

Book Keeping - Data Entry

Colombia College Calgary
Calgary, AB
06-2015

FW Johnson High School
Regina, SK
10-2004

Skills

  • Payroll Administration
  • A/P and A/R
  • Inventory Tracking
  • Invoice Processing
  • Financial Recordkeeping
  • Advanced Computer Skills
  • Payroll Processing
  • Spreadsheet Tracking
  • Schedule Coordination
  • Complaint Resolution
  • Audit Support
  • Talent Development
  • Training and Mentoring
  • Report Preparation
  • Workflow Management

Affiliations

  • Volunteered at Ismail's Community Centre Since 2016-Present

References

FlorenceSupervisor - 403-875-7791

Amir Barez -Supervisor- 403-971-8517

Timeline

Bookkeeper

Power Recycling
07.2016 - 12.2023

Costumer Service

London drugs
01.2010 - 01.2015

Supervisor

Burger king
01.2008 - 01.2010

Supervisor

Tim Horton’s
01.2005 - 01.2007

Cashier

McDonalds
01.2004 - 01.2005

Book Keeping - Data Entry

Colombia College Calgary

FW Johnson High School
Suhaila Saifuddin