Suhaib Khokhar
Milton,ON
Summary
Approachable Leasing Manager talented at providing outstanding customer service to both prospective and current clients. Adept at ensuring customer satisfaction and compliance with all regulations and standards. Proficient in aiding the management and leasing team in maintaining retention standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Care / Lease Portfolio Manager
Mazda Of Toronto
06.2023 - 03.2024
- Managed a diverse lease portfolio, helping retain previous clients
- Advising clients about their lease end options
- Managed CRM for the entire dealership, watching over how leads were distributed and maintained
- Managed all Social Media accounts and regularly updating them with delivery pictures
Project Manager
Waveform Entertainment
09.2021 - 02.2023
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Met project deadlines without sacrificing quality or workplace safety.
- Developed and initiated projects, managed costs, and monitored performance.
- Provided detailed project status updates to executive management.
Education
Bachelor of Arts - Business
York University
Toronto, ON06.2023
Skills
- Due diligence
- Work Planning
- Operations Management
- Leasing reports
- Sales and Marketing
- Administrative Leadership
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Certification
OMVIC LICENSE - JUNE 2023
Timeline
Customer Care / Lease Portfolio Manager
Mazda Of Toronto
06.2023 - 03.2024
Project Manager
Waveform Entertainment
09.2021 - 02.2023
Bachelor of Arts - Business
York University
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