Suha Shakir
Burlington,ON
Summary
High energy and well-rounded student with 7 years of previous work experience. Familiar with customer service, offering every customer upbeat and knowledgeable support. Dependable and adaptable to any new environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
White Spot Restaurant
09.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring mutual satisfaction.
- Handled inventory management by monitoring stock levels, and using slow time periods to restock supplies.
- Seated and served customers, took orders, and removed dinnerware with practiced pacing.
- Leveraged drink knowledge to make craft beer and drink recommendations.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Sunset Grill Restaurant
05.2022 - 09.2023
- Seated and served customers, took orders, and removed dinnerware with practiced pacing.
- Managed orders and accompanying final transactions using digital Point of Sale system.
- Effectively recommended dishes and daily specials according to customer preferences.
- Built strong team relationships to help each other flow through rushes seamlessly.
- Fostered repeat business by getting to know customers and their orders.
- Performed opening and closing duties, ensuring the dining area was always prepared.
- Engaged in conversation with guests beyond food and setting.
Pharmacy Assistant/Cashier
Waterdown IDA Pharmacy
06.2018 - 09.2022
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with accuracy.
- Supported operations with filing, copying and faxing.
- Prepared bills for insurance companies and submitted required paperwork.
- Merchandised over-the-counter goods and rotated stock.
- Completed inventory counts and ordered merchandise.
- Kept work place counter and related areas clean, neat and organized.
- Trained new staff on protocols.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science -
University of British Columbia
Vancouver, BC2025
Skills
- Cash Handling/management
- POS system
- Telephone Etiquette
- Computer and Tech Familiar
- Cleaning and Sanitizing
- Tableside Etiquette
- Food handling/Allergy Awareness
- Inventory Stocking
- Employee Training
- Detail-Oriented
- Outgoing and Social
- Multitasking/Prioritizing Tasks
- Adaptable and Flexible
- Team Collaboration
- Fluent Arabic
- Intermediate French
Accomplishments
- Received the International Baccalaureate Diploma.
- Helped plan and operate the 2019 Canadian Cancer Society run for breast cancer.
- Successfully trained a total of 15 new employees amongst all past workplaces.
- Collaborated with hundreds of students to plan multiple fundraisers on campus through charities.
- Got employee of the month on many different occasions.
Certification
- First Aid A
- Serve it Right
- Lottery Training
Availability
- Looking to work 25-40 hours a week
- Days and times are very flexible
- Willing to pick up shifts as needed
Timeline
Server
White Spot Restaurant
09.2023 - 04.2024
Server
Sunset Grill Restaurant
05.2022 - 09.2023
Pharmacy Assistant/Cashier
Waterdown IDA Pharmacy
06.2018 - 09.2022
Bachelor of Science -
University of British Columbia
- First Aid A
- Serve it Right
- Lottery Training
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