Suganya Thangarajah
Canada
Overview
12
12
years of professional experience
Work History
Associate Implementation Consultant
Avanti Software
03.2024 - 07.2024
Implementation Consultant I
Cision
04.2022 - 03.2024
Customer Support Specialist
Cision
10.2021 - 04.2022
Community Project Manager
Avatil
12.2019 - 08.2021
Administrative Assistant & Product Specialist
ALCMedia, Inc.
01.2017 - 11.2019
Customer Support Specialist
Home Depot
01.2013 - 01.2017
Education
Certified Associate in Project Management (CAPM) Exam Prep Course -
Project Management Institute
07.2025
B.A. - Specialization in Sociology
Concordia University
01.2018
DEC - Child Studies
Dawson College
01.2013
Skills
Software Implementation & Support
- Software implementation & configuration
- Data migration
- Client training (virtual & in-person)
- Online training services
- Training procedure implementation
- Problem resolution
- Customer service
- Project coordination
- Cross-functional collaboration
- Team collaboration
- Community engagement
- Project management
- Salesforce
- Zendesk
- ChurnZero
- Parative
- JIRA
- SQL
- Oracle
- Java
- Sublime
- Data analysis
- Google Analytics
- SEO / SEM
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- Slack
- Microsoft Teams
Volunteer Experience
- Cancer Floor Volunteer, St-Mary's Hospital, 01/01/18, 12/31/19
- Administrative Assistant, F.A.C.E.S. (Foster A Child to Excel in Society), 01/01/19, 12/31/21
Languages
English
Native/ Bilingual
French
Professional
References
References available upon request.
Timeline
Associate Implementation Consultant
Avanti Software
03.2024 - 07.2024
Implementation Consultant I
Cision
04.2022 - 03.2024
Customer Support Specialist
Cision
10.2021 - 04.2022
Community Project Manager
Avatil
12.2019 - 08.2021
Administrative Assistant & Product Specialist
ALCMedia, Inc.
01.2017 - 11.2019
Customer Support Specialist
Home Depot
01.2013 - 01.2017
Certified Associate in Project Management (CAPM) Exam Prep Course -
Project Management Institute
B.A. - Specialization in Sociology
Concordia University
DEC - Child Studies
Dawson College
Similar Profiles
Shane ScottShane Scott
Manager, IT & Information Security at Avanti SoftwareManager, IT & Information Security at Avanti Software
BRIANNA GENDRONBRIANNA GENDRON
People & Culture Coordinator at Avanti Software Inc.People & Culture Coordinator at Avanti Software Inc.
Rinki VishwakarmaRinki Vishwakarma
Obstetrics and Gynaecology at Veerangana Avanti Bai Mahila Chikbagwalaitsalaya Dufferin HospitalObstetrics and Gynaecology at Veerangana Avanti Bai Mahila Chikbagwalaitsalaya Dufferin Hospital
Salim TOUMISalim TOUMI
Responsable administratif at ECIT InternationalResponsable administratif at ECIT International
MEHDI BOUTINMEHDI BOUTIN
Restaurant Manager at Hôtel QuintessenceRestaurant Manager at Hôtel Quintessence