Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Sugantha Bala S

Toronto,ON

Summary

Startegic and result driven Business Analyst in business driven operations, account management, client relations and new business development. Recognized as a visionary and creative thinker with strong analytical skills with business strategy to meet business objectives. Equipped with excellent communication skills, work ethics and possesses a strong sense of leadership.

Overview

7
7
years of professional experience

Work History

Guidewire Analyst

Expleo Solutions Ltd
12.2021 - 04.2023

Client : Guidewire Software

  • Good experience in Policy Center, Billing Center and Claim Center configuration (Personal Auto, Commercial Auto, Home Owners, Workers Compensation)
  • Proficient in Technical and Business writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various Technologies
  • Participation knowledge in development of Policy Center, Billing and Claim Center User stories
  • Developed documentation of business rules and other details in System Implementation
  • Requirement analysis and discussion with team members on handling integration points and finalize estimates
  • Worked with Stakeholders to design roadmap and measure production values ensuring cost-efficient processes
  • Gathered information, analyzed new products and services and allocated relevant data to different teams
  • Preparing, reviewing and updating business requirement documents and user acceptance Test plans
  • Involved in retrospective meetings and Daily status reports to all stakeholders and keeping them apprise on any blocking issues

Associate

Cognizant Technology Solutions
01.2019 - 11.2021

Client: State Auto Insurance (Guidewire)

  • Creating policies in Guidewire Policy Center for Personal Auto, Commercial Auto and BOP involving other transaction types requiredas per the requirement
  • Involved in Invoice generation, payments in Billing Center and other Claim Center activities like Claim creation, payments for existingclaims, subrogation etc
  • Analysis of requirements and test scenarios to be automated and Developing test scripts for functional, GUI and data verification foreach functionality
  • Responsible for development of script for the Test Scenarios and Test Cases through UFT
  • Prepared Test data for the execution of scripts in Guidewire GT framework
  • Developed Test scripts for End to End Scenarios and executed for Regression Testing
  • Verify the coverage of New functionality and update the failed test script for next release
  • Knowledge management activities like Demo and Sessions to Team or Higher Management
  • Tracked Sprint planning and goals using Version 1 for Agile Methodology
  • Performed many rounds of Regression testing in both Test and UAT environments

Programmer Analyst, Associate

Cognizant Technology Solutions
06.2017 - 12.2018

Client: Prudential

  • Analyzed and prepared a query list based on the business requirements
  • Designed Test cases based on the usability and performance testing
  • Tested in deferent environments and tracked the defects in Test Management Tools like HP ALM
  • Involved in all levels of Testing like System, Integration and Regression Testing
  • Involved in Test case review and Test Data Preparation
  • Created Test Documentation which includes Test Cases, Test Plans and test scripts to inspect and remove errors
  • Prioritized testing tasks as needed to meet Project timelines
  • Coordination with Onsite team for Clarification and Status Reports

Programmer Analyst Trainee

Cognizant Technology Solutions
01.2016 - 05.2017

Client: Liberty Mutual Insurance

  • Interfaced with cross- functional team of business analysts, developers and technical support professionals to determinecomprehensive list of requirement specifications for new applications and involved in designing Test Scenarios and Test Cases
  • Involved in Test Execution and updating the test results in Test Management tools like HP ALM & JIRA
  • Involved in various kinds Testing like Smoke, Functional,SIT and Regression Testing
  • Documented Software defects using bug tracking system and reported defects involving program functionality, output, onlinescreen and content to software developers
  • Involved in QA process improvement activities like process flow, problem solution, bug tracking etc

Education

Civil Engineering

Hindusthan College of Engineering
04.2015

Skills

  • Guidewire Policy Center
  • Guidewire Billing Center
  • Guidewire Claim Center
  • Data Gathering and Analysis
  • Business Process Improvement
  • Risk Analysis & Decision Making
  • Strategic & Business Planning
  • Project Management
  • HP ALM/JIRA
  • Jenkins
  • Confluence
  • Version 1
  • Agile Methodology
  • Automation UFT

Additional Information

  • Best Performer Award - 2018Cognizant Technology Solutions
  • Best Coordinator - 2022Expleo Solutions Ltd

Timeline

Guidewire Analyst

Expleo Solutions Ltd
12.2021 - 04.2023

Associate

Cognizant Technology Solutions
01.2019 - 11.2021

Programmer Analyst, Associate

Cognizant Technology Solutions
06.2017 - 12.2018

Programmer Analyst Trainee

Cognizant Technology Solutions
01.2016 - 05.2017

Civil Engineering

Hindusthan College of Engineering
Sugantha Bala S