Sugantha Bala S

Work History

QA Coordinator

Expleo Solutions Ltd

12.2021 - 04.2023

Participated in Agile Sprint planning, Scrum, Defect Triage meetings to ensure quality deliverables are delivered each sprint
Coordinated with Onshore/Offshore team to achieve QA Artifacts in a timely fashion Requirement analysis and discussion with team members on handling the integration points and finalize the estimates
Created test scenarios and test cases in the client templates and reviewed at the offshore to ensure quality deliverable from our side
Uploaded the test cases to the Test Management tool like JIRA and are reviewed and approved by the client for 100% test Coverage
Performed Smoke, Functional, Integration, Database, Regression Testing and uploaded the Test Results in Test Management Tool
Defect logging, Defect Tracking and Defect Closure in JIRA and also coordinating with the Client on the Clarifications on requirements and Business Scenarios Presented functionality walk-through to end users that is getting release and worked with end users to prepare UAT Test cases
Involved in retrospective meetings and Daily status reports to all the stakeholders and keeping them apprise on any blocking issues
Collaborated with cross functional teams, including developers, business analyst and project managers to ensure a smooth testing
Performed Automated test procedures for functional testing of Web services using Soap UI
Good experience in Policy Center for Policy Creation and transactions like Submission, Issuance, Policy Change, Renewal, Rewrite, Reinstatement, Cancellation, Cancellation Adjustment, Hindsight Adjustment
Involved in Billing Center activities like Payments, Invoices, Delinquency, LPF, Overdue and Final Demand Letters
Also, experience in Claim creation, Claim contacts, Activities, Payments (EFT, Cheque & Manual), Incidents, Exposures and Service Requests

Associate

Cognizant Technology Solutions

01.2019 - 11.2021

Participated in review meetings with Business Analyst and deriving the test cases from High level specifications, Use cases and involved in Test Execution
Performed analysis of requirements, test scenarios and Developed Test Automation scripts for functional, GUI and data verification for each functionality
Prepared Test data for the execution of scripts for End to End Testing Verified the coverage of New functionality and updated the test script as required
Create and run SQL scripts to populate data for validation testing
Assisted UAT team in performing test execution and filling knowledge gaps of changes
KT management activities like Demo and Sessions on Automation scripts to Team or Higher Management
Tracked Sprint planning and goals using Version 1 for Agile Methodology
Created policies in Guidewire Policy Center for all Auto, Property and Workers Compensations involving other transaction types
Involved in Invoice generation, payments in Billing Center and other Claim Center activities like Claim creation, payments for existing claims, subrogation etc.

Programmer Analyst, Associate

Cognizant Technology Solutions

Chennai, India

06.2017 - 12.2018

Analyzed and prepared a query list based on the business requirements Designed Test cases in BDD based on the usability and performance testing
Tested in different environments and tracked the defects in Test Management Tools like HP ALM
Involved in all levels of Testing like Smoke, System, Functional, Integration and Regression Testing
Involved in Test case review and Test Data Preparation
Created Test Documentation which includes Test Cases, Test Plans and test scripts to inspect and remove errors
Prioritized testing tasks as needed to meet Project timelines
Coordination with Onsite team for Clarification and Status Reports

Programmer Analyst Trainee

Cognizant Technology Solutions

01.2016 - 05.2017

Interfaced with cross- functional team of business analysts, developers and technical support professionals to determine comprehensive list of requirement specifications for new applications and involved in designing Test Scenarios and Test Cases
Involved in Test Execution and updating the test results in Test Management tools like HP ALM & JIRA
Involved in various kinds Testing like Smoke, Functional, SIT and Regression Testing
Documented Software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers
Involved in QA process improvement activities like process flow, problem solution, bug tracking etc.

Summary

Overview

Work History

QA Coordinator

Associate

Programmer Analyst, Associate

Programmer Analyst Trainee

Education

Bachelor of Engineering - Civil -

Skills

Certification

Honor Awards

Timeline

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