Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sugandha Sharma

Summary

Highly accomplished Project Manager with 12+ years of experience specializing in large-scale data transformation and system consolidation initiatives within the Property & Casualty (P&C) insurance sector. Proven expertise in managing projects leveraging both Agile (Scrum, Kanban) and Waterfall methodologies to ensure operational efficiency & enhanced business intelligence. Certified Google Professional Project Management and SAFe POPM , adept at leading multi-disciplinary teams in high-stakes environments.

Overview

14
14
years of professional experience
4
4
Certification

Work History

Business Solution Specialist/Project Manager

Coforge
10.2022 - Current


  • Led the end-to-end division-wide data migration program of consolidating policy, claims, and billing data from 5 disparate administration systems into a single Strategic Data Mart (SDM) , impacting over 500K active policies and 50,000 open claims across personal and commercial lines.
  • Orchestrated a cross-functional team of 25+ data engineers, ETL developers, P&C business analysts, finance specialists, and regulatory officers, delivering the complex program 3 weeks ahead of aggressive timelines.
  • Achieved 90% data reconciliation accuracy for key financial statements (e.g., Earned Premium, Written Premium,Loss Reserves, Claims Paid) post-migration, improving month-end close reporting time by 2 days and reducing manual data validation efforts by 40% .
  • Facilitated workshops with business users (finance, underwriting, regulatory affairs) to gather and document detailed data requirements, ensuring the new SDM design met 95% of identified business needs.
  • Developed and executed comprehensive test plans, including parallel testing, for data integrity and system functionality, identifying and resolving over 200 data discrepancies before production launch.
  • Collaborated extensively with finance, and product development teams to ensure the SDM's data model supported new product launches 10% faster due to readily available, integrated data.

Senior Professional Application Designer

DXC Technology
02.2017 - 10.2022
  • Analyzed and optimized code solution, improving system efficiency and reliability by 80% through design changes.(from 5 min to 1 min)
  • Resolved production issues independently, reducing recurrence by 42% by performing root-cause analysis and implementing preventive solutions for trivial errors.(from average 7 errors daily eliminating 3 errors )
  • Conducted thorough code reviews, identifying & documenting defects, and offering actionable feedback to improve quality. This approach strengthened code quality across the team by 25%.
  • Managed work distribution between onsite (USA) and offshore (India) teams ,assigning tasks based on team members' expertise and strengths, improving project throughput by 20% and fostering effective cross-geographical collaboration.

Product Developer

DXC Technology
08.2011 - 02.2017
  • Actively sought opportunities for automation and optimization as part of maintenance improvements reducing daily run time by 66% and project costs by 12.5% through reduced manual interventions.
  • Spearheaded the development and maintenance of AS400/COBOL/CL code, adhering to organizational standards. This includes implementing client specific enhancements and support changes, within timelines gaining client confidence.
  • Mentored junior developers, fostering skill growth and promoting best practices in product design.

Education

Bachelor of Science - Information Technology

PUNJAB TECHINCAL UNIVERSITY
India
05-2011

Skills

  • P&C Insurance Expertise: Domain Knowledge, Regulatory Compliance
  • Project Management: Agile (Scrum, Kanban), Waterfall, Hybrid Methodologies, Project Planning & Development, Product Backlog Management & Prioritization
  • Data & Legacy Systems: AS/400 (IBM iSeries), COBOL, CL, SQL/400, Data Migration, Requirements Analysis
  • Tools & Platforms: JIRA, ServiceNow, Confluence, MS Suite (Word, Excel, PowerPoint)
  • Leadership & Communication: Stakeholder Communications, Cross-Functional Team Collaboration, Critical Thinking

Certification

  • Certified Google Project Management
  • Certified SAFe 6 Product Owner/Product Manager
  • Certified SAFe 6 Agilist
  • Duck Creek Billing - Basic Configuration
  • IBM AS400/COBOL/CL

Timeline

Business Solution Specialist/Project Manager

Coforge
10.2022 - Current

Senior Professional Application Designer

DXC Technology
02.2017 - 10.2022

Product Developer

DXC Technology
08.2011 - 02.2017

Bachelor of Science - Information Technology

PUNJAB TECHINCAL UNIVERSITY

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Sugandha Sharma