Sufian Malik
Ottawa,ON
Summary
Dynamic professional with a proven track record as an Uber Partner, delivering exceptional customer service and ensuring passenger safety. Demonstrated flexibility and punctuality while optimizing routes. As an owner, enhanced operational efficiency and cultivated supplier relationships, showcasing strong situational awareness and strategic planning skills.
Overview
23
23
years of professional experience
Work History
Uber Partner
Uber
Ottawa, ON
05.2020 - Current
- Provided safe and reliable transportation for passengers across various routes.
- Navigated efficiently using GPS technology to optimize travel times.
- Maintained vehicle cleanliness and functionality to ensure passenger comfort.
- Delivered exceptional customer service by addressing passenger inquiries and concerns promptly.
Delivery Driver
Pizza Pizza
Ottawa, ON
05.2017 - 10.2020
- Delivered pizzas efficiently to customers, ensuring timely service and satisfaction.
- Managed route planning to optimize delivery times and reduce fuel costs.
- Maintained vehicle cleanliness and compliance with safety regulations.
- Assisted in training new drivers on delivery protocols and customer service standards.
Owner
Ambrun Shawarma
Embrun, ON
07.2013 - 10.2016
- Analyzed sales trends to adjust menu offerings, enhancing customer satisfaction and revenue generation.
- Cultivated relationships with local suppliers to secure high-quality ingredients at competitive prices.
- Enhanced operational efficiency by streamlining workflows and implementing cost-saving measures in the kitchen.
- Led community outreach initiatives, fostering positive relationships with local organizations and enhancing brand reputation.
Owner
Rami Pizza
Rockland, ON
09.2002 - 01.2012
- Developed and implemented effective marketing strategies to increase brand awareness and customer engagement.
- Oversaw daily operations, ensuring optimal food quality and service standards were consistently met.
- Managed inventory control processes, reducing waste while maintaining supply levels for peak service times.
- Trained and mentored staff on best practices in food preparation and customer service excellence.
Education
No Degree - English
Sangla Hill Academie
Pakistan08-1999
Skills
- Flexibility
- Punctuality
- Cleanliness
- Situational awareness
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Limited Working
Timeline
Uber Partner
Uber
05.2020 - Current
Delivery Driver
Pizza Pizza
05.2017 - 10.2020
Owner
Ambrun Shawarma
07.2013 - 10.2016
Owner
Rami Pizza
09.2002 - 01.2012
No Degree - English
Sangla Hill Academie