Sue MacKay
Peterborough ,ON
Summary
Clinical therapy professional with solid background in counselling, clinical supervision, and staff development. Proven ability to enhance team performance and patient outcomes through strategic planning and effective communication. Reliable team player with flexible approach to changing needs and focus on achieving results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Clinical Supervisor
Hay River Health and Social Services Authority
03.2013 - 07.2018
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Provided supervision to therapists in training, offering guidance and feedback on their professional development journey.
- Monitored adherence to ethical guidelines among clinical staff members, supporting their ongoing professional growth while maintaining high quality care standards.
- Facilitate hiring of qualified clinical and administrative personnel by interviewing applicants and making recommendations for employment.
- Conducted performance evaluations for clinical staff, identifying areas for development and implementing targeted training programs.
- Lead and directed team of seven clinical personnel and support staff.
Mental Health and Addictions Counsellor
YHSSA
01.2008 - 03.2013
- Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
- Established trusting relationships with clients, creating an open dialogue about their experiences and challenges related to substance abuse.
Counsellor
Personal Support Network
01.2006 - 01.2008
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Counsellor, Full-time
Private Practice
01.2004 - 01.2006
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
Education
Master of Social Work -
Wilfrid Laurier University
Waterloo, ON01.2005
Master of Theological Studies-Counselling -
Wilfrid Laurier University
Waterloo, ON01.2005
Clinical Supervision Training -
Wilfrid Laurier University
Waterloo, ON01.2004
Bachelor of Arts - Psychology
University of Guelph
Guelph06-2000
Skills
- Clinical assessment
- Staff education and training
- Family therapy
- Documentation requirements
- Mental health counseling
- Multidisciplinary team collaboration
- Crisis Management
Languages
English
Full Professional
Certification
- Critical Incident Stress Management and Debriefing, 2007, 2009
- Registered Social Worker, Psychotherapist
Timeline
Clinical Supervisor
Hay River Health and Social Services Authority
03.2013 - 07.2018
Mental Health and Addictions Counsellor
YHSSA
01.2008 - 03.2013
Counsellor
Personal Support Network
01.2006 - 01.2008
Counsellor, Full-time
Private Practice
01.2004 - 01.2006
Master of Theological Studies-Counselling -
Wilfrid Laurier University
Clinical Supervision Training -
Wilfrid Laurier University
- Critical Incident Stress Management and Debriefing, 2007, 2009
- Registered Social Worker, Psychotherapist
Master of Social Work -
Wilfrid Laurier University
Bachelor of Arts - Psychology
University of Guelph
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