Sue Gale
Kenwood
Summary
Dynamic RN Case Manager with extensive hospice experience at Sutter VNA and Hospice, excelling in patient advocacy and care coordination. Proven track record in developing individualized treatment strategies and ensuring compliance oversight. Adept at fostering team collaboration while delivering compassionate, quality care to diverse patient populations.
Overview
41
41
years of professional experience
Work History
RN Case Manager
Compassus
Santa Rosa
10.2020 - Current
- Coordinated patient care plans with interdisciplinary teams to ensure comprehensive support.
- Assessed patient needs through detailed evaluations and regular follow-ups.
- Developed individualized treatment strategies tailored to patient health goals.
HFEN- Health Facilities Evaluator Nurse
California State
09.2017 - 04.2020
- Undertook multiple facility evaluations, including Federal investigations, preparation of reporting and findings.
Case Manager
Memorial/Providence Hospice
10.2017 - 01.2020
- Case Management for end-of-life care.
Utilization Manager
Partnership Health Plan
09.2009 - 04.2017
- Responsible for utilization management of clinical staff, covering four unique counties. Operational Regional Manager with oversite of discharge planning. Fiscal and case management of a diverse Medi-Cal population.
RN Palliative Care Liaison
Sutter VNA and Hospice
01.2007 - 01.2009
- Care coordination, discharge planning for patients moving from the acute setting to home or facility, attending hospital rounds and discussion to further effect patient care. Case management if general inpatients. Triage for patient concerns, emergencies day or night. Provide education to hospital staff.
RN Hospice Case Manager
Sutter VNA and Hospice
07.2000 - 08.2007
- Provide end of life care 14-18 patient’s, within a multi-disciplinary team approach, regarding physical, spiritual and ethical issues.
Staff Nurse II
Community Hospital/Sutter
07.1991 - 08.2000
- Surgical and PACU patient care as well as trauma team, duties on call care of the trauma patient through ER, surgery, and recovery. On call and triage.
SRN Ward Sister
Mid Essex Health Authority
08.1987 - 09.1989
- Ward sister of 28 bed vascular surgery, trauma and cancer unit. Supervised staff of 25, Budget control, implementation of quality control studies and dissemination, teaching across regions as needed.
RN (Mc Millan nurse)
St Luke's Hospice Care
Chelmsford
08.1986 - 01.1989
- All aspects of hospice care, both homebound and dedicated Hospice inpatient house for end-of-life care.
Staff Nurse
Brook General Hospital
London
08.1984 - 01.1986
- All duties required in a twelve bed ICU, specialties included cardiothoracic, transplants, Pedi, burns, and neuro.
Education
ADN - Nursing RN
SRJC Nursing Program
Santa Rosa, CA05-1992
Diploma - State Registered Nurse
Chelmsford School of Nursing
Chelmsford, UK01.1989
Skills
- Hospice experience in the US and UK
- Home care services
- IV and central line management
- Wound care expertise
- Compassionate team-oriented care
- Quality assurance and detail orientation
- Patient advocacy strategies
- Compliance oversight
- Effective communication skills
- Team collaboration techniques
- Critical thinking abilities
Websites
Timeline
RN Case Manager
Compassus
10.2020 - Current
Case Manager
Memorial/Providence Hospice
10.2017 - 01.2020
HFEN- Health Facilities Evaluator Nurse
California State
09.2017 - 04.2020
Utilization Manager
Partnership Health Plan
09.2009 - 04.2017
RN Palliative Care Liaison
Sutter VNA and Hospice
01.2007 - 01.2009
RN Hospice Case Manager
Sutter VNA and Hospice
07.2000 - 08.2007
Staff Nurse II
Community Hospital/Sutter
07.1991 - 08.2000
SRN Ward Sister
Mid Essex Health Authority
08.1987 - 09.1989
RN (Mc Millan nurse)
St Luke's Hospice Care
08.1986 - 01.1989
Staff Nurse
Brook General Hospital
08.1984 - 01.1986
ADN - Nursing RN
SRJC Nursing Program
Diploma - State Registered Nurse
Chelmsford School of Nursing